Automated Retail Order Retrieval With Timed Locker Pickup

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Solution Overview

Problem

Traditional retail stores face limitations in space, inventory management, and customer convenience due to physical constraints and the need for human intervention in order fulfillment.

Innovation Solution

An automated retail store system utilizing an innovative rack storage system, robotics, 3D-vision, locker systems, and backend software for automated storage, retrieval, restocking, and inventory management, allowing for unmanned operation and efficient customer order handling.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Adaptability or versatility

If traditional physical stores are operated continuously 24 hours a day with staff, then customer convenience and availability are improved, but operational costs and complexity increase

Engineering Contradiction:
Improvestore operating availabilityVSAvoidstaffing requirements
Core Design Contradiction:
Adaptability or versatilityVSDevice complexity

Solution Approach 1:

The automated retail store system enables self-service operation through robotic retrieval mechanisms that automatically fulfill customer orders without human staff intervention. The system autonomously manages inventory retrieval, order fulfillment, and store operations, allowing continuous 24/7 availability while eliminating the need for staffing during automated hours

Inventive Principle:
Principle #25Self-service

Solution Approach 2:

Manual mechanical operations by staff are replaced with an automated robotic system comprising retrieval mechanisms, conveyor systems, and control systems. The robotic arm or retrieval device mechanically extracts items from storage locations and delivers them to pickup points, substituting human labor with automated mechanical processes

Inventive Principle:
Principle #28Mechanics substitution (Replace mechanical system)

2Adaptability or versatility

If online shopping fulfillment processes involve human picking and packing, then flexibility and adaptability are improved, but errors and delays increase

Engineering Contradiction:
Improveorder fulfillment flexibilityVSAvoidorder accuracy
Core Design Contradiction:
Adaptability or versatilityVSReliability

Solution Approach 1:

The system incorporates sensors, cameras, and control systems that continuously monitor inventory levels, track retrieved items, and verify order fulfillment. This feedback mechanism ensures accurate order processing by confirming item retrieval, tracking delivery status, and providing real-time inventory updates to prevent errors and delays

Inventive Principle:
Principle #23Feedback

Solution Approach 2:

The automated retrieval system autonomously executes the entire fulfillment process from order receipt to item delivery without human intervention. The system self-manages inventory tracking, robotic retrieval operations, and order confirmation, eliminating human error while maintaining operational flexibility through programmable control

Inventive Principle:
Principle #25Self-service

3Quantity of substance

If robotic automated stores use vertical rack storage systems, then storage density and space utilization are improved, but system complexity and manufacturing difficulty increase

Engineering Contradiction:
Improvestorage capacityVSAvoidrack system complexity
Core Design Contradiction:
Quantity of substanceVSEase of manufacture

Solution Approach 1:

The system transitions from traditional horizontal shelving to vertical three-dimensional rack storage structures. Items are stored in vertically stacked locations within the rack system, utilizing the vertical dimension to maximize storage capacity within the store footprint. The robotic retrieval mechanism operates in three-dimensional space to access items at various heights and positions

Inventive Principle:
Principle #17Another dimension (Dimensionality change)

Solution Approach 2:

The storage system is divided into modular rack units with standardized compartments and storage locations. Each rack section can be independently manufactured and assembled, with items organized in discrete slots that the robotic system can systematically access. This segmentation simplifies manufacturing while enabling high-density vertical storage

Inventive Principle:
Principle #1Segmentation

Data Source

PatentEP4129864B1Automated retail store and system
Publication Date: 2025.06.04 SHOALTER AUTOMATION LTD
  • EP4129864B1 patent drawingFigure 1
  • EP4129864B1 patent drawingFigure 2
  • EP4129864B1 patent drawingFigure 3

AI summary

An automated retail store system for providing automated storage of multiple items and scheduled handling of a customer order for said items at a single retail site, including: a store control system adapted to operate under the control of control signals generated based on order information for an order by a customer, said order information including information representing one or more items and a pickup time; a plurality of storage channels for storing different respective items; a retrieval system adapted to operate under the control of said store control system to: retrieve a plurality of said items in said order information from said channels, and place a plurality of said retrieved items into a delivery container; a conveyor system adapted to operate under the control of said store control system to: move said delivery container to either a storage rack or a locker compartment based on said pickup time, and move said delivery container from said storage rack to an available said locker compartment based on said pickup time; and a verification system adapted to operate under the control of said store control system to: verify an identity of said customer or a unique identifier for said order, and allow said customer to access said items in said locker compartment only when said identity or said identifier has been successfully verified.