Retail Shopper Tracking via Stationary Transmitter Modules

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Solution Overview

Problem

Current methods for monitoring shopper activities in retail environments are limited in accurately tracking shopper traffic, paths of travel, and behavior analysis, which hinders retailers and advertisers in optimizing product placement and advertising strategies.

Innovation Solution

The implementation of a system using stationary transmitter and receiver modules, along with mobile tags, to detect and record shopper movements and paths through a retail establishment, providing real-time data on traffic counts and travel directions, enabling detailed analysis of shopper behavior and traffic patterns.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Measurement precision

If traditional surveying and visual inspection methods are used to monitor shopper activities, then the system complexity remains low, but the measurement precision and reliability of shopper behavior data are insufficient

Engineering Contradiction:
Improveshopper behavior data accuracyVSAvoidmonitoring system complexity
Core Design Contradiction:
Measurement precisionVSDevice complexity

Solution Approach 1:

The monitoring system is divided into multiple independent transmitter modules and receiver modules positioned throughout the retail establishment. Each module pair independently monitors a specific zone, and the collected data is aggregated to provide comprehensive shopper behavior tracking. This segmentation enables accurate measurement of shopper paths, dwell times, and traffic patterns without requiring a single complex centralized system.

Inventive Principle:
Principle #1Segmentation

2Loss of information

If detailed tracking of shopper paths and behaviors is implemented, then the quality of marketing insights improves, but the loss of time for data collection and processing increases

Engineering Contradiction:
Improveshopper behavior insightsVSAvoiddata collection time
Core Design Contradiction:
Loss of informationVSLoss of time

Solution Approach 1:

Transmitter modules continuously emit identification signals and the receiver modules are pre-positioned to detect these signals throughout the retail establishment. The system is prepared in advance with modules strategically placed in key areas, enabling immediate data collection when shoppers enter. This preliminary setup eliminates the need for time-consuming data collection during shopping trips, as the infrastructure is already in place to automatically track and record shopper behaviors in real-time.

Inventive Principle:
Principle #10Preliminary action

3Area of stationary object

If multiple transmitter and receiver modules are deployed throughout the retail establishment, then the coverage area and data comprehensiveness improve, but the device complexity and cost increase

Engineering Contradiction:
Improvemonitoring coverage areaVSAvoidnumber of modules
Core Design Contradiction:
Area of stationary objectVSDevice complexity

Solution Approach 1:

Each transmitter module and receiver module is designed as a universal, multi-functional unit that can be deployed in any location within the retail establishment. The modules perform multiple functions: emitting identification signals, detecting shopper presence, determining shopper paths, and measuring dwell times. This universality allows the system to achieve comprehensive coverage across the entire retail space using standardized modules, reducing the need for location-specific customizations and simplifying system deployment and management.

Inventive Principle:
Principle #6Universality (Multi-functionality)

Data Source

PatentUS9288268B2Methods and apparatus to monitor shoppers in a retail environment
Publication Date: 2016.03.15 NIELSEN CONSUMER LLC
  • US9288268B2 patent drawing
  • US9288268B2 patent drawing
  • US9288268B2 patent drawing

AI summary

Methods and apparatus to monitor shoppers in a retail environment are disclosed herein. In a disclosed example method, a first signal is transmitted via a first device in a first direction to a second device and a second signal is transmitted via the first device in a second direction to a third device associated with a shopper. A direction of travel of the third device is determined based on the first signal and a path of travel of the third device through a monitored establishment is determined based on the second signal.