Reverse E-Commerce Gateway for Cross-Border Transactions
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Solution Overview
Problem
Current e-commerce websites often fail to provide consumers with necessary information for cross-border transactions, such as language, currency, shipping options, taxes, and duties, leading to incomplete or unsuccessful transactions, even when both parties are willing to buy and sell.
Innovation Solution
A system and method for constructing e-commerce webpages that convert provided information and supply missing details, allowing consumers to control their buying environment by defining preferences for currency, shipping, payments, and other factors, enabling them to make holistic and reliable offers to merchants, even if the merchant's website lacks these features.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Adaptability or versatility
If a merchant creates a website with product information, then the merchant can display products to customers, but the website lacks mechanisms for cross-border transactions including multiple languages, currencies, shipping options, taxes, and duties
Solution Approach 1:
The patent introduces a gateway server as an intermediary between the merchant's simple website and the complex cross-border transaction requirements. The gateway server handles multiple languages, currencies, shipping calculations, taxes, and duties, allowing the merchant's website to remain simple while enabling cross-border transactions through the gateway's mediation capabilities
Solution Approach 2:
The gateway server performs multiple functions including language translation, currency conversion, shipping calculation, tax computation, and duty assessment within a single system. This multi-functional approach enables cross-border transactions without requiring the merchant to implement separate systems for each function
2Ease of operation
If a consumer registers with a website providing personal information and banking data, then online ordering is enabled, but the ordering process time increases significantly
Solution Approach 1:
The system performs preliminary actions by pre-calculating shipping costs, taxes, and duties based on the consumer's location and product selection before the consumer completes the ordering process. This allows consumers to see total costs upfront and make decisions faster without needing to go through lengthy registration and calculation processes
Solution Approach 2:
The gateway server automatically handles complex calculations for shipping, taxes, and duties without requiring consumer intervention or lengthy registration processes. The system self-services the complex computational tasks, allowing consumers to quickly proceed with ordering after basic selection
3Ease of manufacture
If a merchant website provides limited information in one language and currency, then the website is simple to maintain, but consumers from other countries cannot complete transactions
Solution Approach 1:
The gateway server acts as an intermediary that translates and converts information between the merchant's single-language, single-currency website and diverse international consumers. It provides language translation, currency conversion, and cultural adaptation without requiring the merchant to maintain multiple versions of their website
Solution Approach 2:
The system dynamically changes parameters such as language, currency, shipping options, taxes, and duties based on the consumer's location and preferences. This allows the merchant's website to maintain a simple, unchanged structure while the gateway adapts the presentation and calculation parameters for each international consumer
4Reliability
If a consumer needs to evaluate multiple factors including shipping, payments, taxes, and duties for cross-border transactions, then informed decisions can be made, but the evaluation process becomes complex and time-consuming
Solution Approach 1:
The gateway server merges multiple evaluation factors including shipping costs, taxes, duties, and payment options into a single integrated calculation and presentation system. This allows consumers to evaluate all factors together in one place rather than separately, reducing the complexity of the evaluation process while maintaining comprehensive decision-making capabilities
Data Source
AI summary
A system and method for constructing reverse e-commerce (Rev-eCom) webpages that allow consumers to easily evaluate products, construct offers, and complete purchases from merchants globally are provided. Such system and method utilize user preferences for language, currency, shipping method, etc., information contained on merchant website, and information from third party services in order to provide information from a merchant to the user in parameters that allow the user to properly evaluate the products and the actual costs in their currency that will be required to complete a purchase and delivery from a cross-border merchant. The customer may then make the offer to buy based on information from the constructed webpage. This allows the online user to be in full control of the logistic services he/she requires or prefers. The merchant then has the ability to receive a verified offer and to accept such offer made based on the user preferences.