Cross-Platform Reward Redemption System for Gaming
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Solution Overview
Problem
Players who engage in mobile or web-based gaming cannot securely redeem digital rewards accrued on these platforms at electronic gaming machines (EGMs), limiting their benefits compared to those playing at physical casinos.
Innovation Solution
A reward system that links a player's mobile gaming account with their loyalty rewards account, enabling digital rewards to be awarded, stored, and redeemed at EGMs, using a processor to communicate with both the mobile device and the EGM to display and redeem these rewards.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Ease of operation
If players use mobile or web-based games for gaming, then accessibility and convenience are improved, but the ability to redeem digital rewards at physical EGMs deteriorates
Solution Approach 1:
The system enables a unified reward ecosystem where rewards earned on mobile/web platforms can be redeemed at physical EGMs and vice versa. The processor communicates with both mobile devices and EGMs through a network, allowing the same player account to function across multiple device types and gaming environments, making the reward system universally applicable across different gaming platforms.
2Productivity
If digital rewards are awarded on mobile platforms, then player engagement is improved, but security and reliability of reward redemption deteriorates
Solution Approach 1:
A centralized processor acts as an intermediary between mobile gaming platforms and physical EGMs. This intermediary validates reward data, manages player accounts, and coordinates redemption transactions across different systems. The processor receives communication from both mobile devices and EGMs, ensuring secure and reliable reward redemption by centralizing control and validation functions.
3Adaptability or versatility
If a unified reward system connects mobile and EGM platforms, then reward versatility is improved, but system complexity increases
Solution Approach 1:
A centralized processor acts as an intermediary between mobile gaming platforms and physical EGMs. This intermediary validates reward data, manages player accounts, and coordinates redemption transactions across different systems. The processor receives communication from both mobile devices and EGMs, ensuring secure and reliable reward redemption by centralizing control and validation functions.
Solution Approach 2:
The system enables a unified reward ecosystem where rewards earned on mobile/web platforms can be redeemed at physical EGMs and vice versa. The processor communicates with both mobile devices and EGMs through a network, allowing the same player account to function across multiple device types and gaming environments, making the reward system universally applicable across different gaming platforms.
Data Source
AI summary
A reward system includes a tangible, non-transitory, computer-readable storage medium having instructions stored thereon and a processor configured to execute instructions stored in the storage medium. The processor is in communication with a mobile computing device and an electronic gaming machine. When executed by the processor, the instructions causes the processor to at least (i) receive mobile game activity information associated with a mobile game on the mobile computing device; (ii) award the player a first awarded prize based upon the mobile game activity information; (iii) store a first awarded prize entry in a player account for subsequent redemption at the electronic gaming machine, the first awarded prize entry identifies the first awarded prize; (iv) detect a presence of the player at the electronic gaming machine; and (v) instruct the electronic gaming machine to display the first awarded prize when the player accesses the electronic gaming machine.


