Ride Matching System With Anonymized Contact Interface
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Solution Overview
Problem
Current mobile device technologies do not effectively facilitate the connection between drivers and riders, leading to inefficiencies in transportation as many people driving do not offer rides to those who need to travel to different locations.
Innovation Solution
A system that includes a mobile app allowing users to toggle between driver and rider modes, providing a platform to connect drivers and riders through a network, with features like anonymized contact interfaces, ride request notifications, and rating systems, along with a lift management system that processes requests and manages donations.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Ease of operation
If mobile device technology is used for communication, then people can communicate from any location, but people still cannot effectively connect drivers and riders for transportation
Solution Approach 1:
The patent introduces a centralized server as an intermediary between drivers and riders. The server receives ride requests from riders, matches them with appropriate drivers based on location and availability, and facilitates the connection. This mediator resolves the contradiction by enabling effective transportation matching that simple peer-to-peer mobile communication cannot achieve alone.
Solution Approach 2:
The mobile device is extended with a multi-functional application that combines communication capabilities with ride-requesting, driver-matching, and trip-management functions. This universal platform addresses both communication needs and transportation matching needs within a single system, resolving the limitation of using mobile devices solely for communication.
2Productivity
If drivers and riders are connected through a network system, then transportation efficiency improves, but user anonymity and safety may be compromised
Solution Approach 1:
The patent segments user information into different levels of disclosure. Critical information for matching (location, destination, time) is shared with the system and matched drivers, while personal identifying information remains private. The system also segments the interaction process into stages, revealing information only when necessary and appropriate, thus maintaining safety while enabling efficient matching.
Solution Approach 2:
The system implements rating and feedback mechanisms where drivers and riders can evaluate each other after trips. This feedback system builds trust over time, allowing the system to make safer matching decisions based on verified reputations. The feedback loop enables the system to identify and prioritize reliable users while maintaining anonymity during the actual ride.
Data Source
AI summary
A system for connecting a driver and a rider comprises a processor and an interface. The processor is configured to select a driver for a requested ride from the rider. The interface is configured to, in the event that the driver accepts the rider, provide a connect notification to the rider. The connect notification comprises an image associated with the driver, an image associated with the driver's car, and an anonymized interface for contacting the driver.