Ride Reservation System for Low Battery Communication Interruption
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Solution Overview
Problem
The challenge is to ensure that drivers and users can meet up successfully for ride reservations despite the risk of communication interruptions due to insufficient battery power in wireless communication terminals used by users.
Innovation Solution
An information processing apparatus and method that detect potential communication interruptions in wireless communication terminals and perform processes such as canceling or changing ride reservations, adjusting meet-up schedules, and providing incentives to minimize disruptions and burdens on drivers.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Reliability
If the user uses a wireless communication terminal with insufficient battery power, then the user can maintain communication for basic operations, but communication interruption occurs preventing successful meet-up with the driver
Solution Approach 1:
The notification device sends notifications to the user in advance when the terminal battery level is low, allowing the user to take preliminary actions (such as charging the terminal or selecting alternative communication methods) before communication interruption occurs, thereby ensuring successful ride completion
Solution Approach 2:
The notification device continuously monitors terminal battery levels and provides feedback to the user when the battery is insufficient, enabling the user to adjust their communication strategy and prevent communication failure during the ride
2Loss of time
If the system cancels ride reservations due to detected communication interruption risk, then driver time and resources are saved from unnecessary travel, but the user loses the reserved ride
Solution Approach 1:
The notification device provides advance warning to users about potential communication issues, allowing them to take corrective actions before the ride starts, thereby preventing unnecessary cancellations and ensuring both driver and user can complete the ride as scheduled
Solution Approach 2:
The notification device acts as an intermediary between the user's terminal battery status and the ride reservation system, providing early warning that enables proactive problem resolution and maintains ride reservations without causing driver time loss
3Reliability
If the user charges the terminal battery during the ride, then communication reliability is improved, but the ride duration is extended
Solution Approach 1:
The notification device alerts the user in advance about low battery conditions, allowing the user to charge the terminal before the ride begins or during brief waiting periods, rather than requiring extended charging time during the actual ride
Data Source
AI summary
An information processing apparatus includes a controller configured to perform, in a case where a possibility of communication interruption due to an insufficient remaining amount of battery is detected for a first wireless communication terminal used by a first user for whom a ride reservation for a vehicle is established with a driver of the vehicle, a process regarding a meet-up schedule of the driver and the first user of the ride reservation. The process regarding a meet-up schedule may be cancellation of the ride reservation, change of a scheduled meet-up location, or the like.