Incentive Allocation for Ride-Share Route Changes
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Solution Overview
Problem
In ride-sharing scenarios, route changes requested by one passenger can often be difficult to agree upon by other passengers, leading to potential delays and disagreements.
Innovation Solution
An information processing apparatus and method that determines incentives to be granted to other passengers for agreeing to a route change, presenting this information, and creating data for granting those incentives when the change is accepted, thereby facilitating agreement on route modifications.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Adaptability or versatility
If a route change is requested by one passenger, then the requesting passenger's travel needs are satisfied, but other passengers may arrive late and feel unfairly treated
Solution Approach 1:
The system changes the parameter of incentive allocation dynamically based on route change requests. When a passenger requests a route change, the system calculates and allocates incentives to other passengers based on their individual impact (arrival time delays), transforming the fixed route into a flexible one with compensatory mechanisms.
Solution Approach 2:
The system introduces an intermediary incentive mechanism between the route change requester and other passengers. This intermediary (incentive allocation system) mediates the conflict by automatically calculating and distributing compensation based on pre-set rules, eliminating the need for direct negotiation and reducing perceived unfairness.
2Ease of operation
If route changes are frequently accommodated, then passenger satisfaction increases, but system complexity and negotiation difficulty increase
Solution Approach 1:
The system implements self-service through automated incentive calculation and allocation. When a route change is requested, the system automatically calculates the incentives for other passengers based on pre-set rules regarding arrival time impact, eliminating the need for manual negotiation and reducing operational complexity despite increased route flexibility.
Solution Approach 2:
The system performs preliminary action by pre-setting the incentive allocation rules and criteria before route changes occur. The system pre-calculates potential impacts on other passengers and has the incentive mechanism ready in advance, so that when a route change is requested, the allocation can be executed immediately without complex real-time negotiations.
3Adaptability or versatility
If incentives are allocated to compensate for route changes, then passenger agreement increases, but system cost increases
Solution Approach 1:
The system applies local quality by allocating incentives selectively to specific passengers based on their individual circumstances and the impact of the route change on each person. Rather than providing uniform compensation to all passengers, the system calculates and distributes incentives only to those affected by the route change, with amounts proportional to their specific impact (arrival time delays).
Data Source
AI summary
An information processing apparatus provided with a communicator that receives request data which is a request relating to a change in a traveling route of a vehicle from a first user among two or more users traveling in the same vehicle and a processor that executes determining incentives to be granted to second users accompanying the change in the traveling route, wherein the second users are a part of or all of the two or more users excluding the first user, presenting incentive information on the determined incentives and inquiries about whether or not to accept the change in the traveling route to the second users and creating granting data for granting the determined incentives to the second users when the second users accept the change in the traveling route.