Ride-sharing Server Recommends Conditions to Reduce Cancellations
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Solution Overview
Problem
Existing vehicle ride-sharing assist systems face issues with users inputting incorrect or erroneous ride-sharing conditions, leading to suboptimal matchings and increased cancellations, as they may not accurately reflect the true demand of ride-sharing persons.
Innovation Solution
A vehicle ride-sharing assist system that includes a terminal with a user interface for inputting and displaying recommended ride-sharing conditions based on user action information, such as departure and arrival places and times, to ensure that the conditions align with the users' true demands, thereby preventing incorrect submissions and optimizing matchings.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Loss of information
If users manually input desired ride-sharing conditions, then the system can collect ride-sharing demand information, but the input conditions may not accurately reflect true user demand leading to suboptimal matchings
Solution Approach 1:
The system performs preliminary actions by automatically generating recommended ride-sharing conditions based on user profiles, historical data, and route information before the user submits their demand. This pre-computation of optimal conditions reduces the need for manual input while ensuring accuracy reflects true user demand.
Solution Approach 2:
The system implements feedback by displaying recommended ride-sharing conditions to users and allowing them to review or modify these recommendations. This feedback loop ensures that the final submitted conditions accurately reflect user true demand while reducing manual input errors.
2Productivity
If the system creates operation schedules based on user-submitted conditions, then ride-sharing operations can be organized, but cancellations increase when conditions do not match true user demand
Solution Approach 1:
The system performs preliminary matching and validation of ride-sharing conditions before creating final operation schedules. By pre-processing user inputs against historical data and user profiles, the system identifies and corrects inaccurate conditions before schedule creation, reducing cancellations while maintaining operational efficiency.
Solution Approach 2:
The system provides feedback to users when their submitted conditions appear inconsistent with their historical behavior or profile data. This feedback allows users to review and correct their inputs before final schedule creation, improving matching accuracy and reducing cancellations.
3Adaptability or versatility
If the system displays only input fields for user input, then users can freely enter their conditions, but errors and inconsistencies increase in the submitted data
Solution Approach 1:
The system displays recommended ride-sharing conditions in advance of the user's final submission. These pre-filled recommendations provide accurate, system-generated defaults that users can review and modify if needed, maintaining flexibility while improving accuracy by reducing random input errors.
Solution Approach 2:
The system acts as an intermediary by providing recommended conditions that mediate between complete user freedom of input and strict data accuracy. The recommendations serve as a middle ground, offering pre-computed accurate values that users can accept or modify, thus balancing flexibility and precision.
Data Source
AI summary
A vehicle ride-sharing assist system includes a terminal including a user interface and a terminal processing unit; an action information managing server; and a ride-sharing managing server configured to create an operation schedule based on a desired ride-sharing condition, which includes at least one of a departure place, a departure time, an arrival place, and an arrival time of each user, transmitted from the terminal processing unit. The ride-sharing managing server is configured to set a recommended ride-sharing condition, which includes at least one of the departure place, the departure time, the arrival place, and the arrival time suitable for each user, based on the action information and transmit the recommended ride-sharing condition to the terminal processing unit. The terminal processing unit is configured to cause the user interface to display the recommended ride-sharing condition on receiving the recommended ride-sharing condition from the ride-sharing managing server.


