Ridehail Vehicle Mobile Service Platform

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Solution Overview

Problem

Businesses face challenges in reaching target customers due to location and time constraints, and ridehail service users often waste time during rides without opportunities for productive activities.

Innovation Solution

Ridehail vehicles are configured to serve as mobile offices or service platforms, utilizing ridehail routing algorithms to prioritize specific services, allowing professionals to offer services during rides, and vehicles are equipped with connected infrastructure to optimize service delivery and rider experience.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Ease of operation

If businesses use fixed location service centers, then service quality can be maintained, but accessibility to remote customers deteriorates

Engineering Contradiction:
Improveservice accessibilityVSAvoidservice quality consistency
Core Design Contradiction:
Ease of operationVSReliability

Solution Approach 1:

The service model transitions from static fixed-location centers to dynamic mobile service units that move to meet customers. Ridehail vehicles equipped with service platforms enable professionals to deliver services at varying locations, making the service system adaptive to customer needs while maintaining quality through standardized mobile platforms.

Inventive Principle:
Principle #15Dynamics

Solution Approach 2:

Ridehail vehicles serve multiple functions: transportation and mobile service delivery. The vehicle acts as both a transit platform and a service center, enabling professionals to reach customers remotely while providing consistent service quality through the standardized mobile platform.

Inventive Principle:
Principle #6Universality (Multi-functionality)

2Productivity

If professionals work from fixed offices, then service delivery can be controlled, but time utilization efficiency deteriorates

Engineering Contradiction:
Improvetime utilization efficiencyVSAvoidservice delivery control
Core Design Contradiction:
ProductivityVSDevice complexity

Solution Approach 1:

Professionals continuously utilize their time by delivering services during transit periods. The mobile service platform enables service delivery to occur during ridehail trips, eliminating idle time and maximizing productive utilization of professional expertise throughout the day.

Inventive Principle:
Principle #20Continuity of useful action

Solution Approach 2:

The system enables self-directed service delivery where professionals autonomously provide services during transit using the mobile platform. The ridehail vehicle serves as a self-contained service environment, allowing professionals to independently deliver services without requiring fixed office infrastructure.

Inventive Principle:
Principle #25Self-service

3Productivity

If ridehail vehicles provide only transportation, then operational simplicity is maintained, but time productivity for users deteriorates

Engineering Contradiction:
Improverider time productivityVSAvoidvehicle functionality
Core Design Contradiction:
ProductivityVSDevice complexity

Solution Approach 1:

Ridehail vehicles transition from single-function transportation to multi-functional platforms that combine transit with service delivery. The vehicle serves as both transportation and a mobile service center, enabling riders to access professional services during their commute and transforming idle time into productive time.

Inventive Principle:
Principle #6Universality (Multi-functionality)

Solution Approach 2:

The vehicle's functionality dynamically shifts between transportation-only mode and combined transportation-service mode. The mobile service platform can be activated or deactivated based on demand, allowing the vehicle to adapt its capabilities while maintaining operational simplicity when service functions are not required.

Inventive Principle:
Principle #15Dynamics

Data Source

PatentUS11953332B2Transportation-based service share systems and methods
Publication Date: 2024.04.09 FORD GLOBAL TECH LLC
  • US11953332B2 patent drawing
  • US11953332B2 patent drawing
  • US11953332B2 patent drawing

AI summary

Transportation-based service share systems and methods are disclosed herein. An example method can include receiving a request from a service provider to reserve a ridehail vehicle for a ridehail having a time frame, the request specifying a service provided by the service provider; determining the ridehail vehicle for the service provider based on the service; and dispatching the ridehail vehicle, the service provider rendering the service during the ridehail.