Robot Fleet GUI Overlay for Casino Service Coordination
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Solution Overview
Problem
Current robotic service systems lack an efficient and centralized management system for deploying and managing service robots in operations venues like casinos, which hampers their effectiveness and efficiency in performing various tasks.
Innovation Solution
A robot management system (RMS) that includes a server configured for networked communication with service robots, providing centralized task scheduling, location data identification, and interactive overlay maps to operators, enabling them to monitor and control the robots' movements and tasks within the venue.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Productivity
If service robots are deployed in operations venues to perform tasks autonomously, then operational efficiency and customer service are improved, but the complexity of managing and monitoring multiple robots increases
Solution Approach 1:
The patent introduces a robot management system (RMS) server as an intermediary between operators and service robots. The RMS server receives data from multiple robots, processes it centrally, and provides a unified interface for monitoring and control. This mediator handles the complexity of managing multiple autonomous robots, allowing operators to interact with the fleet through a single system rather than individually controlling each robot.
Solution Approach 2:
The system implements continuous feedback loops where service robots transmit their status, location, and task completion data back to the RMS server in real-time. The server processes this feedback and provides commands or updates to robots as needed. This feedback mechanism enables automated coordination and monitoring, reducing the manual management burden while maintaining high operational efficiency.
2Ease of operation
If centralized management system is implemented to monitor service robots, then control and coordination are improved, but system complexity and infrastructure requirements increase
Solution Approach 1:
The RMS server is designed as a multi-functional platform that handles multiple tasks simultaneously: tracking robot locations, monitoring task progress, managing communications, coordinating assignments, and providing operator interfaces. By consolidating these diverse functions into a single universal system, the patent reduces the need for multiple separate infrastructure components, thereby improving ease of operation without proportionally increasing overall system complexity.
Data Source
AI summary
A robot management system (RMS) includes a plurality of service robots deployed within an operations venue that includes a plurality of gaming devices, an operator terminal presenting a graphical user interface (GUI) to an operator, and a robot management system server (RMS server) configured in networked communication with the plurality of service robots. The RMS server is configured to: identify location data for the service robots; create an interactive overlay map of the operations venue that includes a static map of the operations venue, overlay data showing the location data of the plurality of service robots over the static map, and an interactive icon for each service robot of the plurality of service robots; display, via the GUI, the overlay map; receive a first input indicating a selection of a first interactive icon associated with a first service robot; and display current status information associated with the first service robot.