Communication Robot Mode Arbitration for User Attachment
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Solution Overview
Problem
Users often struggle to feel attachment to communication robots that combine autonomous operation with remote operation, as the presence of both functions can lead to confusion, causing attachment issues with the robot's autonomous mode.
Innovation Solution
A communication robot with an operation part and a communication arbitration unit that alternates between robot mode and avatar mode, using distinct operational criteria to differentiate between autonomous operation and remote operation, creating distinct personalities and enhancing user attachment.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Adaptability or versatility
If one robot combines both autonomous operation function and remote operation function, then the robot can provide comprehensive communication functions, but the user does not feel attachment for the robot when only one function is actually functioning
Solution Approach 1:
The patent segments the robot's operation into two distinct modes: robot mode for autonomous operation and avatar mode for remote operation. Each mode has its own operational criteria and personality characteristics. This segmentation allows the system to provide both autonomous and remote communication functions while maintaining clear differentiation, enabling users to feel attachment to the robot mode even when avatar mode is available.
2Adaptability or versatility
If the robot operates in both autonomous mode and remote operation mode, then it can serve multiple purposes, but the user feels confusion and does not distinguish between the two modes
Solution Approach 1:
The patent uses visual indicators (such as LED lights or display elements) to indicate which mode the robot is currently in. The notification part provides visual feedback to distinguish between robot mode and avatar mode, preventing user confusion while maintaining the ability to switch between operational modes.
Solution Approach 2:
The patent creates distinct personality characteristics for each mode through separate operational criteria. The robot mode has autonomous decision-making characteristics while the avatar mode has remote-controlled characteristics. This personality segmentation helps users mentally differentiate between modes even when both functions are available.
3Adaptability or versatility
If the robot provides both autonomous operation and remote operation functions, then it achieves comprehensive communication capability, but the device complexity increases
Solution Approach 1:
The patent implements a unified control system that handles both autonomous and remote operation through a single arbitration mechanism. The communication arbitration unit receives inputs from both autonomous sensors and remote control signals, applies appropriate operational criteria based on current mode, and coordinates the operation part accordingly. This universal approach allows comprehensive communication functionality while avoiding the need for completely separate control systems for each mode.
Data Source
AI summary
A communication robot includes: an operation part; and a communication arbitration unit configured to exhibit a robot mode for autonomously operating the operation part by applying a first operational criterion and an avatar mode for operating the operation part based on an operation instruction sent from a remote operator by applying a second operational criterion to arbitrate communication among three parties, that is, the robot mode, the avatar mode, and a service user.