Autonomous Robot Request Control Using SNS and User Presence Data
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Solution Overview
Problem
Existing autonomous robot systems for item delivery require users to operate an input device or travel to a robot standby place, making the process uncomfortable and costly to implement without additional dedicated sub-systems for user requests.
Innovation Solution
An autonomous robot system that includes a stay management server and a control device capable of acquiring user requests via an SNS system, utilizing position data to instruct the robot's operations, eliminating the need for a dedicated sub-system for user requests.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Ease of operation
If a dedicated sub-system is added to allow users to make work requests to the robot, then user comfort and ease of operation are improved, but system construction cost and device complexity increase
Solution Approach 1:
The patent applies universality by enabling existing SNS and stay management systems to serve dual purposes: their original social networking and location management functions, plus the additional function of transmitting robot work requests. This eliminates the need for a dedicated request sub-system while maintaining user comfort through familiar interfaces.
Solution Approach 2:
The system enables self-service by automatically capturing work request information from user inputs on SNS platforms and stay management systems without requiring separate dedicated input devices or interfaces. The existing systems serve themselves to also handle robot control requests.
2Device complexity
If users must travel to robot standby places to hand over items, then robot system simplicity is maintained, but user convenience and ease of operation deteriorate
Solution Approach 1:
The patent introduces SNS systems and stay management servers as intermediaries between users and robots. These intermediaries capture work requests from users at their locations and transmit them to robots, eliminating the need for users to physically travel to robot standby places while maintaining system simplicity.
3Extent of automation
If users must operate robot input devices to request delivery services, then direct robot control is achieved, but user comfort and ease of operation decrease
Solution Approach 1:
The patent replaces mechanical robot input devices with electronic information systems (SNS platforms and stay management systems). Users input work requests through familiar digital interfaces rather than physical robot controls, improving comfort while maintaining automated control capability.
Data Source
AI summary
A system includes a worker robot configured to move in a facility, a robot control server for controlling operations of the worker robot, and a presence management server for managing presence information on a user's presence in an office of the facility. The robot control server acquires, via an SNS system, a work request entered by the user using the SNS; acquires work information about the user's work request; acquires the user's position data as a destination from the presence management server; and controls the operations of the worker robot based on the work information and the user's position data.