Automated Retail Order Fulfillment With Robotic Storage and Lockers

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Solution Overview

Problem

Traditional retail stores face limitations in space optimization, customer convenience, and efficiency due to physical constraints and the need for continuous human presence, while automated solutions like vending machines and autonomous stores are limited by inventory capacity and require manual restocking.

Innovation Solution

An automated retail system with online ordering, robotic storage and retrieval, and locker-based delivery, utilizing innovative rack storage, 3D vision, and backend software for inventory management, allowing for scheduled order handling and self-service without human intervention.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Adaptability or versatility

If traditional physical stores are operated continuously 24 hours a day with staff, then customer availability and convenience are improved, but operational costs increase due to extra staff requirements

Engineering Contradiction:
Improvecustomer availabilityVSAvoidoperational cost
Core Design Contradiction:
Adaptability or versatilityVSDevice complexity

Solution Approach 1:

The automated retail store system enables self-service operations where the robotic system autonomously performs restocking, shelf management, and order fulfillment without human staff intervention. The system automatically receives orders, retrieves items, and manages inventory, allowing the store to operate continuously 24/7 without additional staff costs while maintaining customer availability.

Inventive Principle:
Principle #25Self-service

2Adaptability or versatility

If online shopping fulfillment is performed manually, then flexibility in handling diverse orders is improved, but errors and delays increase due to human involvement

Engineering Contradiction:
Improveorder handling flexibilityVSAvoidorder accuracy
Core Design Contradiction:
Adaptability or versatilityVSReliability

Solution Approach 1:

The system replaces manual mechanical fulfillment operations with an automated robotic system that uses 3D vision, automated retrieval mechanisms, and intelligent sorting. This substitution eliminates human errors in order picking and fulfillment while maintaining flexibility through programmable control that can adapt to diverse order requirements and product types.

Inventive Principle:
Principle #28Mechanics substitution (Replace mechanical system)

3Extent of automation

If automated vending machines are used, then operational automation is improved, but inventory capacity and variety are limited by machine size

Engineering Contradiction:
Improveoperational automationVSAvoidinventory variety
Core Design Contradiction:
Extent of automationVSQuantity of substance

Solution Approach 1:

The system transitions from traditional horizontal vending machine layouts to a three-dimensional automated storage and retrieval system with multi-level shelving and robotic arms that can access items throughout the vertical and horizontal space. This dimensional expansion dramatically increases inventory capacity and variety while maintaining full automation, allowing the store to stock diverse products including groceries, beverages, and packaged goods.

Inventive Principle:
Principle #17Another dimension (Dimensionality change)

4Adaptability or versatility

If manual restocking and shelf management are performed, then adaptability to customer needs is improved, but productivity decreases due to time-consuming operations

Engineering Contradiction:
Improvecustomer service adaptabilityVSAvoidrestocking efficiency
Core Design Contradiction:
Adaptability or versatilityVSProductivity

Solution Approach 1:

The robotic system operates continuously without interruption, constantly monitoring inventory levels, automatically restocking shelves as items are removed, and managing product placement. This continuous operation eliminates the downtime and inefficiency associated with manual restocking schedules, maintaining optimal inventory availability and shelf organization at all times while dramatically improving overall productivity.

Inventive Principle:
Principle #20Continuity of useful action

Data Source

PatentEP4129863A1Automated retail store and system
Publication Date: 2023.02.08 SHOALTER AUTOMATION LTD
  • EP4129863A1 patent drawingFigure 1
  • EP4129863A1 patent drawingFigure 2
  • EP4129863A1 patent drawingFigure 3

AI summary

An automated retail store system for providing automated storage of multiple items and scheduled handling of a customer order for said items at a single retail site, including: a store control system adapted to operate under the control of control signals generated based on order information for an order by a customer, said order information including information representing one or more items and a pickup time; a plurality of storage channels for storing different respective items; a retrieval system adapted to operate under the control of said store control system to: retrieve a plurality of said items in said order information from said channels, and place a plurality of said retrieved items into a delivery container; a conveyor system adapted to operate under the control of said store control system to: move said delivery container to either a storage rack or a locker compartment based on said pickup time, and move said delivery container from said storage rack to an available said locker compartment based on said pickup time; and a verification system adapted to operate under the control of said store control system to: verify an identity of said customer or a unique identifier for said order, and allow said customer to access said items in said locker compartment only when said identity or said identifier has been successfully verified.