Rotatable Display Mounting for Automated Banking Machines
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Solution Overview
Problem
Automated banking machines, such as ATMs, face challenges in providing accessible and convenient service for both customers and maintenance personnel, as the display orientation is limited, making it difficult for users to view transaction information and for technicians to service the machine without obstructing the customer interface.
Innovation Solution
A rotatable display mounting system comprising a first and second bracket, allowing the display to rotate about two axes, enabling it to be positioned for external customer viewing while also allowing internal service access without requiring the door to be constantly moved or obstructed.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Ease of operation
If the display is mounted in a fixed position for customer viewing, then customers can view transaction information, but service technicians cannot access the display for maintenance without obstructing the customer interface
Solution Approach 1:
The display mounting system incorporates rotatable brackets that allow the display to be dynamically repositioned between a customer-facing position and a technician-accessible position. The first bracket rotates about a first axis, and the second bracket rotates about a second axis, enabling the display to move from an external viewing position to an internal service position without requiring door removal or obstruction of the customer interface.
2Ease of repair
If the display is positioned for internal service access, then technicians can service the machine, but customers cannot view the display through the aperture
Solution Approach 1:
The dual-axis rotatable mounting system allows the display to be positioned in different orientations. When the first bracket rotates about the first axis and the second bracket rotates about the second axis, the display moves to an internal position where technicians can service it, while maintaining secure mounting. The same mechanism enables reversal to the external position for customer viewing.
3Adaptability or versatility
If the display mounting structure is made complex to enable rotation about two axes, then the display can be positioned for both customer viewing and technician access, but the device complexity increases
Solution Approach 1:
The mounting system is divided into two separate rotatable brackets: a first bracket that rotates about a first axis, and a second bracket that rotates about a second axis. Each bracket handles one rotation axis, simplifying the design and assembly of each individual component while achieving the overall dual-axis rotation capability. This segmentation makes the complex function more manageable and maintainable.
Data Source
AI summary
In an example embodiment, a mounting structure for mounting a display monitor to a panel. The mounting allows the display monitor to be rotated so that it can be seen from either side of the panel.