Communication Route Quality Assessment and Exclusion System
Find Innovative SolutionsGenerate Solutions
Solution Overview
Problem
Traditional electronic communication methods, such as telephone networks and VoIP, often experience poor quality connections due to bugs or error codes, leading to disconnected calls and suboptimal communication routes, which existing techniques fail to adequately address.
Innovation Solution
A communication computing system that identifies and selects the best communication route by generating a subscriber ID for users and marking low-quality routes for future avoidance, using modules for call routing, quality assessment, and route exclusion to ensure high-quality connections.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Reliability
If traditional telephone networks and VoIP are used for electronic communications, then connectivity between users can be established, but connection quality deteriorates due to bugs, error codes, and floating connection problems
Solution Approach 1:
The system performs preliminary actions by proactively testing communication routes before actual calls are made. The route quality assessment module evaluates potential routes in advance, identifying and avoiding problematic routes before they cause connection failures, thus preventing the harmful effects of bugs and error codes from manifesting in actual communications
Solution Approach 2:
The system implements feedback mechanisms where connection quality is continuously monitored and assessed. When poor quality connections are detected, the system feeds this information back to the route selection process, automatically avoiding routes that demonstrate bugs or error codes, thereby continuously improving connection quality while filtering out harmful factors
2Reliability
If multiple telephony providers are used to establish connections, then connection availability is improved through backup routes, but system complexity increases due to coordination between multiple providers
Solution Approach 1:
The patent introduces an intermediary communication computing system that acts as a mediator between users and multiple telephony providers. This intermediary centralizes the complexity of coordinating multiple providers, managing route selection and quality assessment, while presenting a simplified interface to end users. The intermediary absorbs the system complexity, allowing multiple providers to be coordinated without increasing user-facing complexity
Solution Approach 2:
The system dynamically changes routing parameters based on real-time quality assessments. Instead of using fixed complex multi-provider configurations, the system adjusts route parameters adaptively, selecting from available providers based on current quality metrics. This parameter-based approach simplifies system management by replacing static complex configurations with dynamic, data-driven parameter selection
Data Source
AI summary
A method for routing communication for a user, wherein the routing system comprises an onward calling device a receiving device, and a communication computing system. The onward user may place an onward call for a receiver user identification and the receiving user may receive the onward call using the receiving device. Once the onward calling device and the receiving device are connected, the connection may continue for a sufficient time period. If the connection is discontinued the onward user may make no further attempt to connect with the receiving user, or the communication computing system may generate a subscriber ID of the receiving user and mark the good quality route for future connections with the receiving user.