Routing Code-Based Incident Notification System
Find Innovative SolutionsGenerate Solutions
Solution Overview
Problem
Existing systems require manual updating and storage of responder contact information for each object, which is inefficient and prone to errors.
Innovation Solution
A system that uses object-identification data to obtain a routing code, which is then used to retrieve a routing destination from a data store, allowing incident messages to be routed to designated responders without the need for individual object-based contact information storage.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Reliability
If manual updating and storage of responder contact information is performed for each object, then accuracy of notification delivery is maintained, but system complexity and error-proneness increase
Solution Approach 1:
The patent introduces a routing code as an intermediary element that mediates between the object identification and the responder contact information. Instead of storing contact information directly associated with each object, the system uses routing codes as a intermediary layer that maps objects to responders through a centralized routing table, thereby reducing complexity while maintaining accuracy
Solution Approach 2:
The patent creates a copy of the routing information in the form of routing codes that are independent of the actual object storage. The routing codes serve as replicated identifiers that point to responder contact information in a centralized location, eliminating the need to maintain and update contact information at every object level while ensuring accurate notification delivery
2Ease of operation
If individual object-based contact information storage is used, then notification routing is straightforward, but manual updates and storage operations become time-consuming
Solution Approach 1:
The patent merges the routing functionality into a centralized routing table that consolidates all object-to-responder mappings in a single location. This unified routing mechanism allows the system to route notifications by looking up routing codes in the centralized table rather than performing individual object-based lookups, thereby simplifying operations and reducing update time
Solution Approach 2:
The routing code serves multiple functions: it identifies the object, provides the key for routing table lookup, and enables notification delivery to the appropriate responder. This multi-functional design eliminates the need for separate contact information storage at each object level, making the system more efficient and reducing the time required for manual updates
Data Source
AI summary
A method for looking up routing information for a person or program assigned to respond to an incident messages is explained herein. The method includes recognizing a routing code that was appended to either the object name or description. The routing code is recognized by a program that looks up the responders contact information in a table that correlates routing codes with designated responder information.