Public Safety Recommendation Engine for Incident Response Automation
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Solution Overview
Problem
Public safety personnel face distractions while performing duties due to the operation of computing devices, which can interfere with their focus during tasks such as responding to incidents, leading to potential safety hazards.
Innovation Solution
A system comprising a recommendation server and action manager that correlates incident information with responder information to provide recommended actions based on prior incidents, allowing devices to automatically present or perform tasks without requiring manual operation.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Productivity
If public safety personnel manually operate computing devices to perform tasks during incidents, then task completion is achieved, but personnel focus and safety are compromised due to distractions
Solution Approach 1:
The system enables computing devices to automatically perform tasks and launch applications without requiring manual operation by public safety personnel. The device monitors incident data and autonomously executes appropriate actions based on predefined criteria, allowing the system to serve itself rather than requiring continuous human intervention.
Solution Approach 2:
The system pre-configures automated responses and task assignments based on incident types and historical data. When an incident occurs, the appropriate actions are already prepared and can be automatically executed, eliminating the need for personnel to manually determine and perform each task during the incident.
2Adaptability or versatility
If computing devices provide multiple applications and automation capabilities, then task functionality is enhanced, but personnel distraction and operational interference increase
Solution Approach 1:
The system extracts and automates specific task execution functions from manual personnel operations. By separating the decision-making and execution functions from human operators, the system allows computing devices to handle routine tasks autonomously while personnel focus on higher-level incident management and decision-making.
Solution Approach 2:
The computing device acts as an intermediary between incident occurrence and task execution. Rather than personnel directly operating devices during incidents, the system mediates by automatically interpreting incident data and executing appropriate tasks, reducing the operational burden on personnel.
Data Source
AI summary
A method and apparatus to perform actions in public safety incidents based on actions performed in prior incidents are disclosed. An example method includes receiving a first set of incident information associated with the public safety incident, receiving a second set of responder information associated with at least one public safety personnel, correlating, by using a public safety recommendation engine, the first set of incident information and the second set of responder information with one or more other sets of public safety incident information and responder information associated with prior incidents, identifying, by the public safety recommendation engine, at least one correlated mobile device action from mobile device actions associated with a subset of prior public safety incidents, and causing the correlated mobile device action to be at least one of presented as a recommendation on the corresponding mobile device and performed by the corresponding mobile device.