Sales Data Charting with Site Visit Superimposition

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Solution Overview

Problem

Field representatives face challenges in determining the effectiveness of their sales efforts within their assigned territories, as existing systems lack tools to suggest changes in sales efforts based on specific dates or timing of sales call events coordinated with product sales data.

Innovation Solution

A method that involves recording site visit dates and downloading sales data related to product consumption, generating charts that superimpose site visit information with sales data to provide a unified presentation, allowing representatives to interact and retrieve additional information for effective message delivery assessment.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Adaptability or versatility

If field representatives manually maintain records of site visits with varying formats, then flexibility in recording methods is maintained, but the ability to accurately gauge effectiveness of sales activities deteriorates

Engineering Contradiction:
Improveflexibility in recording methodsVSAvoidability to gauge effectiveness
Core Design Contradiction:
Adaptability or versatilityVSMeasurement precision

Solution Approach 1:

The system segments data collection into two parts: structured digital data collection through the database system ensures consistency and accuracy, while allowing representatives flexibility in how they input and view the data. The database stores standardized fields for site visit information, enabling precise measurement of sales activity effectiveness.

Inventive Principle:
Principle #1Segmentation

2Loss of information

If companies purchase commercial sales information to gauge product consumption, then competitive awareness is improved, but the usability of this information for individual representatives deteriorates

Engineering Contradiction:
Improvecompetitive awarenessVSAvoidusability by representatives
Core Design Contradiction:
Loss of informationVSEase of operation

Solution Approach 1:

The database system acts as an intermediary between commercial sales information sources and field representatives. It automatically downloads, processes, and coordinates sales data with site visit records, transforming raw commercial information into actionable insights that representatives can easily interpret and use to evaluate their performance.

Inventive Principle:
Principle #24Intermediary (Mediator)

3Productivity

If existing systems provide sales activity analysis for entire sales forces, then overall sales strategy optimization is improved, but the ability to provide specific timing coordination for individual representatives deteriorates

Engineering Contradiction:
Improveoverall sales strategy optimizationVSAvoidspecific timing coordination
Core Design Contradiction:
ProductivityVSLoss of time

Solution Approach 1:

The system provides localized, representative-specific analysis by coordinating sales data with individual site visit timing information. Each representative receives customized feedback about their specific activities and their impact on sales, allowing them to optimize their personal sales strategy while contributing to overall sales force effectiveness.

Inventive Principle:
Principle #3Local quality

Data Source

PatentUS9818124B2Methods for sales call data management and processing
Publication Date: 2017.11.14 PURDUE PHARMA LP
  • US9818124B2 patent drawing
  • US9818124B2 patent drawing
  • US9818124B2 patent drawing

AI summary

Sales Tool and methodology for field representatives of products or services records the dates of site visits with customers, acquires sales data concerning consumption of a product or service in a region which is attributable to the customer, generates a chart that depicts the acquired sales data and superimposes on the chart the site visit information so as to coordinate sales data and site visit information into a unified presentation to the representative. Software implementations can permit the representative to interact with the superimposed site visit information and cause additional information to be retrieved from the local database or elsewhere and be presented. Site visits can include other points-of-contact between the customer and the representative, his or her company, or his or her company's materials.