Sample Processing Apparatus Error Display Controller

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Solution Overview

Problem

Existing sample processing apparatuses for clinical samples like blood often require users to manually search through extensive operating manuals to understand and resolve issues, as help dialogues provided are not sufficient for users unfamiliar with the apparatus operations, leading to inefficiencies in troubleshooting.

Innovation Solution

A sample processing apparatus equipped with a display and memory for showing relevant parts of an electronic manual, allowing users to access operation procedures directly when issues arise, including video tutorials for clearer guidance.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Loss of information

If help dialog with error list is provided, then basic error information is available, but users unfamiliar with operations cannot understand proper troubleshooting sequence

Engineering Contradiction:
Improveerror information availabilityVSAvoidtroubleshooting ease
Core Design Contradiction:
Loss of informationVSEase of operation

Solution Approach 1:

The system prepares and stores detailed operation procedures and video tutorials in advance in the memory unit, linked to specific error codes. When an error occurs, the controller automatically retrieves and displays the pre-prepared troubleshooting guide corresponding to the error code, eliminating the need for users to search through manuals or understand complex operational sequences.

Inventive Principle:
Principle #10Preliminary action

Solution Approach 2:

The controller acts as an intermediary between the error detection system and the user. It translates error codes into user-friendly troubleshooting guides and video tutorials, bridging the gap between technical error information and user comprehension. The display unit serves as another intermediary, presenting information in an accessible format with visual aids.

Inventive Principle:
Principle #24Intermediary (Mediator)

2Reliability

If users search through operating manual to understand troubleshooting, then detailed procedures can be found, but time and effort are wasted

Engineering Contradiction:
Improvetroubleshooting accuracyVSAvoidtroubleshooting time
Core Design Contradiction:
ReliabilityVSLoss of time

Solution Approach 1:

Troubleshooting procedures and video tutorials are prepared and stored in advance in the memory unit, associated with specific error codes. When an error occurs, the controller automatically retrieves and displays the relevant pre-prepared guide, eliminating the need for users to search through manuals and significantly reducing troubleshooting time while maintaining accuracy.

Inventive Principle:
Principle #10Preliminary action

Solution Approach 2:

The system creates and stores copies of troubleshooting procedures and video tutorials in the memory unit, accessible via the controller. These copies are linked to error codes, allowing users to access replicated versions of the information without needing to locate or search through the original manual or video library.

Inventive Principle:
Principle #26Copying

3Loss of information

If extensive operating manual is provided, then comprehensive procedures are available, but users must manually search through it

Engineering Contradiction:
Improveprocedure information completenessVSAvoidmanual complexity
Core Design Contradiction:
Loss of informationVSDevice complexity

Solution Approach 1:

The comprehensive troubleshooting information stored in the memory unit is segmented and organized by error codes. Each error code has its own dedicated troubleshooting procedure and video tutorial. The controller segments the information retrieval process by automatically selecting and displaying only the relevant segment corresponding to the detected error, rather than presenting the entire manual.

Inventive Principle:
Principle #1Segmentation

Solution Approach 2:

The controller extracts and displays only the specific troubleshooting procedure and video tutorial relevant to the detected error code, separating it from the rest of the comprehensive manual stored in memory. This extraction process presents only the necessary information to users, eliminating the need to navigate through extensive manual content.

Inventive Principle:
Principle #2Taking out (Extraction)

Data Source

PatentUSRE49503E1Sample processing apparatus
Publication Date: 2023.04.25 SYSMEX CORP
  • USRE49503E1 patent drawing
  • USRE49503E1 patent drawing
  • USRE49503E1 patent drawing

AI summary

The present invention is a sample processing apparatus. The apparatus includes: a sample processing unit configured to process a sample; a display; a memory for storing an electronic manual for the sample processing apparatus; and a controller that is capable of showing a relevant part of the electronic manual on the display when a trouble has occurred in the sample processing unit, the relevant part of the electronic manual describing an operation procedure to deal with the trouble.