Scannerless Venue Entry With Proximity-Based Ticket Verification
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Solution Overview
Problem
The manual scanning of tickets or IDs by guest service representatives at venue entrances is inefficient and costly, leading to inconvenience for attendees and increased operational expenses.
Innovation Solution
A scannerless entry system utilizing proximity components, redemption components, and presentation components on attendee devices to validate entry privileges through proximity data, audio-based signals, and biometric data, allowing self-scanning and verification without manual ticket scanning.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Productivity
If manual scanning of tickets or IDs is used at venue entrances, then security verification can be performed, but entry efficiency is reduced and operational costs increase
Solution Approach 1:
The system enables attendees to perform self-verification by displaying verification data on their own devices. The proximity component detects when the device is near the ingress point, automatically triggers verification, and presents the result without requiring guest service representative intervention. This self-service approach eliminates manual scanning while maintaining security.
Solution Approach 2:
The patent replaces the mechanical scanning process (physical ticket scanning with scanners) with an electronic/proximity-based system. The proximity component uses electronic detection to identify when a device is near the ingress point, and the presentation component displays verification data electronically, substituting the entire mechanical scanning workflow with electronic automation.
2Reliability
If manual scanning is performed by guest service representatives, then ticket verification is achieved, but operational expenses increase
Solution Approach 1:
The attendee's own device serves multiple functions: it stores ticket data, acts as the verification medium, displays verification results, and communicates with the venue system. This multi-functionality eliminates the need for separate scanning devices and reduces overall system complexity while maintaining verification reliability.
Solution Approach 2:
The system introduces an automated intermediary layer between the attendee and the verification process. The proximity component and presentation component act as intermediaries that automatically handle detection and verification display, eliminating the need for human intermediaries (guest service representatives) while maintaining accurate verification.
3Ease of operation
If scannerless entry is implemented using proximity detection, then entry efficiency is improved, but the system requires additional technical components
Solution Approach 1:
The patent merges the proximity detection functionality, ticket verification logic, and result presentation into a single integrated system that runs on the attendee's device. By combining these functions into one unified approach, the system achieves ease of operation without proportionally increasing overall complexity, as the components work together synergistically.
Data Source
AI summary
When attending an event at a venue, the attendee typically presents ticket information that is scanned by a venue scanner. The process associated with scanning can be dispensed with, which can improve attendee experiences, reduce costs associated with managing a venue, as well as other advantages. For example, instead of scanning a ticket at a point of ingress to the venue, a device of the user can self-scan the ticket, and then present indicia that indicates this process has occurred. The indicia can be presented to a guest services representative, who can verify that a valid ticket was redeemed by merely observing the indicia and without scanning.