Schedule- and Location-Triggered Chat Notifications for Daily Briefs
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Solution Overview
Problem
Users of chat information systems often need to repeatedly request the same information daily, which can be cumbersome and may lead to missed events or important information being overlooked, highlighting a need for improved human-CIS interaction.
Innovation Solution
A method for proactively generating push notifications in a chat information system based on multiple criteria, including schedule information, personal communications, weather, and geographical location, using a processor to identify triggering events and provide notifications as text, image, audio, or actionable messages.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Loss of information
If users repeatedly request the same information daily through CIS, then they can obtain needed information, but it becomes cumbersome and time-consuming
Solution Approach 1:
The system performs preliminary actions by proactively generating and delivering push notifications before users need the information. The CIS monitors triggering events (schedule information, weather, communications) and delivers relevant information in advance, eliminating the need for users to repeatedly request the same information daily.
2Loss of information
If users manually request information from multiple sources daily, then they can gather needed information, but they may forget to request certain items leading to missed events or deadlines
Solution Approach 1:
The system provides self-service by automatically monitoring and gathering information from multiple sources without user intervention. The CIS autonomously identifies triggering events, retrieves relevant information from various sources, and delivers comprehensive notifications, ensuring users receive all necessary information including schedule details, weather updates, and communications without manual requests.
3Ease of operation
If the CIS provides proactive push notifications based on multiple criteria, then user experience is enhanced and information is delivered automatically, but the system complexity increases
Solution Approach 1:
The system applies segmentation by dividing the complex proactive notification function into distinct modular components: triggering event identification module, information gathering module, notification generation module, and delivery module. Each component handles a specific aspect of the complex task, making the overall system more manageable while maintaining ease of use for users.
Data Source
AI summary
Disclosed is the technology for computer-based “Daily Brief” service, which includes methods and corresponding systems for proactively providing push notifications for users of chat information systems. The push notifications are dynamically generated and presented to the user based on identification of one or more triggering events, which may include predetermined time/date, current geographical location, activity of peers and friends in social media associated with the user, scheduled events, appointments, meetings, emails, instant messages, and many more. The described technology improves the interaction interface between the user and chat information system.