Scheduled Purchase Point Limit Management System

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Solution Overview

Problem

In online shopping, scheduled purchases often experience a time lag between the purchase order and execution, leading to changes in the user's points balance, potentially resulting in an unintended reduction in available points for discounts, thereby burdening users with recalculating and revising their point usage.

Innovation Solution

An information processing device sets an upper point usage limit for scheduled purchases, manages limited-time and normal points, and notifies users of the points to be used or not used, with a revision suggestion feature to adjust the limit based on point changes, minimizing user burden and ensuring intended discounts.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Reliability

If the user is prompted to enter the number of points to be used when placing a purchase order for a scheduled purchase, then the user can receive an intended discount, but the number of points may change during the time lag between order and execution, causing the user to bear the burden of recalculating and revising point usage

Engineering Contradiction:
Improveintended discountVSAvoiduser burden
Core Design Contradiction:
ReliabilityVSEase of operation

Solution Approach 1:

The system performs preliminary determination of point usage at the time of purchase order placement, freezing the number of points to be used for the scheduled purchase. This preliminary action ensures that the user's intended discount is locked in before the time lag occurs, eliminating the need for later recalculation or revision by the user.

Inventive Principle:
Principle #10Preliminary action

Solution Approach 2:

The system automatically manages point usage for scheduled purchases without requiring user intervention. The determination unit automatically determines the number of points to be used based on the purchase order, and the execution unit automatically applies this determination at execution time, freeing the user from the burden of monitoring and revising point usage.

Inventive Principle:
Principle #25Self-service

2Ease of operation

If the system automatically determines point usage at the time of purchase order, then the user burden is reduced, but the user may not receive the intended discount if points change during the time lag

Engineering Contradiction:
Improveuser burdenVSAvoidintended discount
Core Design Contradiction:
Ease of operationVSReliability

Solution Approach 1:

The system performs preliminary determination of point usage at the time of purchase order placement, freezing the number of points to be used for the scheduled purchase. This preliminary action ensures that the user's intended discount is locked in before the time lag occurs, eliminating the need for later recalculation or revision by the user.

Inventive Principle:
Principle #10Preliminary action

Solution Approach 2:

The system provides feedback to the user about the determined point usage at the time of purchase order placement, allowing the user to confirm that their intended discount will be applied. This feedback mechanism ensures transparency and builds user confidence that their discount intention will be honored despite the time lag.

Inventive Principle:
Principle #23Feedback

Data Source

PatentUS10896434B2Information processing device, information processing method, program, and storage medium
Publication Date: 2021.01.19 RAKUTEN GROUP INC
  • US10896434B2 patent drawing
  • US10896434B2 patent drawing
  • US10896434B2 patent drawing

AI summary

For a scheduled purchase, a point count setter sets an upper point usage limit in accordance with an operation. Based on point management information, a discount payment controller controls payment for the scheduled purchase so that the payment is executed at a discount based on the upper point usage limit set. A limited-time point count notifier determines the number of limited-time points scheduled to be used based on the point management information and the upper point usage limit, and before the scheduled purchase is executed, notifies a user of the number of limited-time points scheduled to be used. For a scheduled purchase in a series purchase, a revision suggestion notifier obtains the number of the user's points, and based on how the difference between the obtained number and the upper point usage limit occurs, gives the user a notice to suggest revising the upper point usage limit.