SD-WAN Virtualized Service Management Platform
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Solution Overview
Problem
Switching service providers for virtualized network services in SD-WAN deployments is time-consuming, expensive, and resource-intensive due to the need for retraining employees, downloading new management software, and redesigning proprietary tools, as organizations face vendor-specific management portals and malfunctioning services.
Innovation Solution
A service management platform that performs end-to-end diagnostic testing and remediation, providing an abstraction layer for managing multiple virtualized network services, decoupling management from specific vendors and reducing the need for retraining and resource utilization by offering automatic diagnostic testing and remediation.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Adaptability or versatility
If organizations use vendor-specific management portals for virtualized network services, then they can manage services from specific vendors, but switching service providers becomes time-consuming and expensive due to retraining and redesign requirements
Solution Approach 1:
The patent implements a universal management portal that can manage multiple virtualized network services from different vendors through a single interface. The system uses vendor-agnostic diagnostic testing and remediation capabilities that work across diverse service providers, eliminating the need for separate vendor-specific portals and reducing the time required to switch providers.
Solution Approach 2:
The patent introduces an intermediary management layer that sits between the organization and multiple vendor-specific services. This intermediary portal provides standardized diagnostic testing, event detection, and remediation capabilities that translate between different vendor protocols and a unified management interface, allowing seamless provider switching without direct reconfiguration.
2Adaptability or versatility
If organizations download new management software and retrain employees when switching vendors, then they can use new virtualized network services, but the process becomes expensive and resource-intensive
Solution Approach 1:
The management portal is designed with universal diagnostic testing capabilities that can evaluate events from multiple virtualized network services regardless of vendor. The system maintains a library of remediation actions that can be applied across different service types, eliminating the need to download new vendor-specific software and reducing training requirements.
Solution Approach 2:
The system implements automated diagnostic testing and remediation that reduces the need for human intervention. When events are detected in virtualized network services, the system automatically performs diagnostic tests and applies remediation actions without requiring employee expertise in specific vendor protocols, reducing both training needs and resource consumption.
3Reliability
If diagnostic testing is not performed, then resource utilization remains low, but virtualized network services remain malfunctioning for longer periods
Solution Approach 1:
The system implements periodic diagnostic testing that automatically evaluates the health of virtualized network services at scheduled intervals. This periodic action detects malfunctioning services before they cause significant disruptions, maintaining high reliability while keeping resource utilization manageable through efficient test scheduling and execution.
Solution Approach 2:
The system continuously monitors virtualized network services for events indicating potential failures and performs diagnostic testing based on detected events. This feedback-driven approach ensures that diagnostic resources are allocated only when needed, maintaining service reliability while minimizing unnecessary resource consumption during normal operation.
Data Source
AI summary
A device monitors, for a software-defined networking wide area network (SD-WAN) deployment, a set of virtualized network services of the SD-WAN deployment, and applies a set of diagnostic tests to evaluate the set of virtualized network services. The device detects, based on monitoring the set of virtualized network services and in connection with applying the set of diagnostic tests, an event associated with a virtualized network service. The device analyzes, using an analytics model of SD-WAN operation, the event to identify an issue associated with the virtualized network service, and determines, based on the analytics model of SD-WAN operation, a recommendation relating to remediating the issue. The device generates an abstraction layer user interface to represent the set of virtualized network services and to convey the recommendation relating to remediating the issue, and implements, after providing the abstraction layer user interface, the recommendation to remediate the issue.