Search Condition Setting for Device State Detection

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Solution Overview

Problem

Users often struggle to input appropriate search conditions for operation-related information due to a lack of fundamental knowledge about device operations, leading to inadequate keyword extraction and ineffective information retrieval.

Innovation Solution

An information processing apparatus and method that detects the device state of an electronic device and references a database to set a search condition, using 'successful keywords' derived from previous user searches to facilitate accurate information retrieval.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Ease of operation

If users directly input search conditions for operation-related information, then users can search for information independently, but users cannot input appropriate search conditions due to lack of fundamental knowledge about device operations

Engineering Contradiction:

Improveease of information searchVSAvoidaccuracy of search condition

Core Design Contradiction:

Ease of operationVSMeasurement precision

Solution Approach 1:

The patent introduces an intermediary system (search condition setting unit) that mediates between the user and the search database. This intermediary automatically generates appropriate search conditions by detecting device states and querying a database of successful keywords from other users, eliminating the need for users to have fundamental device knowledge while maintaining high search accuracy

Inventive Principle:

Principle #24Intermediary (Mediator)

Solution Approach 2:

The patent implements feedback mechanisms where search conditions are continuously refined based on device state changes and search results. The system learns from successful searches and adjusts search conditions dynamically, improving both ease of operation and accuracy over time through adaptive feedback loops

Inventive Principle:

Principle #23Feedback

2Measurement precision

If operators in call centers input sentences for keyword extraction, then appropriate keywords can be extracted, but users cannot grasp all operation related information to create appropriate sentences

Engineering Contradiction:

Improveaccuracy of keyword extractionVSAvoidcomplexity of information processing

Core Design Contradiction:

Measurement precisionVSDevice complexity

Solution Approach 1:

The patent enables the search system to serve itself by automatically extracting meaningful search conditions from device state data without requiring human operators. The system autonomously queries the database for successful keywords corresponding to detected device states, eliminating the need for manual sentence construction while maintaining high keyword extraction accuracy

Inventive Principle:

Principle #25Self-service

Solution Approach 2:

The patent performs preliminary actions by pre-collecting and storing successful search keywords and device state information in a database before actual searches occur. This pre-processing allows the system to quickly retrieve and apply appropriate search conditions without requiring complex real-time analysis or human intervention

Inventive Principle:

Principle #10Preliminary action

Data Source

PatentUS9922079B2Information processing apparatus, for assisting user in setting an appropriate search condition

Publication Date: 2018.03.20 SONY GROUP CORP

AI summary

There is provided an information processing apparatus including a device state detection unit configured to detect a device state of an electronic device, and a search condition setting unit configured to reference a database that stores information regarding the device state in association with a search condition used for a search for operation related information for the electronic device, and to extract the search condition corresponding to the device state.