Search Result Segmentation and Review System
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Solution Overview
Problem
Search engines within private web portals face challenges in providing relevant and reliable external search results, as they may include irrelevant or policy-violating content, necessitating greater control over external documents presented to users.
Innovation Solution
A system that allows users to flag external search results for review, with administrators approving or rejecting them for presentation as internal search results, enabling more relevant and policy-compliant search results by distinguishing and managing internal and external content effectively.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Adaptability or versatility
If external search results are included to expand information coverage, then the quantity and diversity of search results improve, but the reliability and policy compliance deteriorate due to potential irrelevant or policy-violating content
Solution Approach 1:
The patent segments search results into two distinct categories: internal search results from approved sources and external search results from external sources. This segmentation allows the system to maintain different levels of trust and apply different handling rules to each category, thereby preserving reliability while still providing diverse results through the external category
Solution Approach 2:
The patent introduces an intermediary review process where external search results are flagged by users and subsequently reviewed by administrators before being approved for inclusion. This intermediary mechanism filters out unreliable or policy-violating content while allowing potentially valuable external information to pass through, thus maintaining both diversity and reliability
2Device complexity
If external search results are presented without review to maintain system simplicity, then device complexity is reduced, but harmful factors increase due to potential policy violations and irrelevant content
Solution Approach 1:
The patent implements preliminary action by requiring administrators to pre-approve external sources before they can contribute search results. Additionally, user flagging provides a preliminary filter that identifies potentially harmful content before it is fully integrated into the internal search system, preventing policy violations while maintaining manageable complexity
Solution Approach 2:
The patent incorporates feedback mechanisms where users can flag external search results for review. This feedback loop allows the system to identify and remove harmful or irrelevant content without requiring complex pre-filtering mechanisms, thus maintaining system simplicity while reducing harmful factors through user-driven validation
Data Source
AI summary
A device may receive information that identifies a search query. The device may use the search query to cause a search of internal and external documents to be performed to identify internal and external search results. The device may cause the internal search results and the external search results to be presented for display. The internal search results may be presented for display to visually distinguish the internal search results from the external search results. The device may receive an indication that an external search result has been flagged for review, and may provide a notification that the external search result has been flagged for review. The device may determine that the external search result has been approved for presentation as an internal search result, and may store an indication that the external search result is to be identified as an internal search result for a future search.