Seat View Simulation for Venue Ticketing
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Solution Overview
Problem
Conventional ticketing websites fail to provide users with sufficient information about the quality and location of seats, leading to poor viewing experiences due to obstructions and mismatched expectations, as seating charts do not adequately convey relevant details such as view quality and surrounding audience behavior.
Innovation Solution
A system and method that provides users with detailed information about seats, including pictures from previous occupants' perspectives, adjusted for the user's height, and behavioral traits of nearby attendees, allowing informed seat selection to avoid obstructions and enhance the viewing experience.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Loss of information
If conventional seating charts are provided on ticketing websites, then users can see seat locations, but users cannot determine view quality and obstructions
Solution Approach 1:
The patent uses photorealistic images copied from the actual venue perspective to represent seat views. These images are generated or obtained to match the exact viewing angle and quality from each seat location, allowing users to see what their view will actually look like without complex technical measurements or descriptions.
Solution Approach 2:
The system adjusts image parameters such as height perspective and viewing angle to match the user's specific seat location and physical characteristics. By changing these parameters, the system provides accurate view representations without requiring users to interpret complex seating chart data.
2Reliability
If users purchase tickets without detailed seat information, then transaction speed is maintained, but users experience poor views and mismatched expectations
Solution Approach 1:
The system performs preliminary actions by pre-generating and storing photorealistic view images for each seat location before the user makes a purchase decision. This allows users to immediately see view quality without waiting for complex calculations or additional data gathering during the ticket purchasing process.
3Ease of operation
If seating information includes detailed view quality and audience behavior, then user satisfaction improves, but information processing complexity increases
Solution Approach 1:
Instead of processing and displaying complex data about audience behavior and view quality, the system creates visual copies or representations that intuitively convey this information. Photorealistic images with visual indicators show obstructions, viewing angles, and potentially audience composition without requiring users to process raw data.
Data Source
AI summary
Methods and systems for improving seat selection at a venue are described. The methods and systems help users understand how good a view they will have of a performance or event and/or how enjoyable an experience they will have before they purchase a ticket. A user selects a seat and is able to access relevant traits of people who purchased seats proximate to the selected seat. Relevant traits include physical features such as height, weight, build, etc., and behavior information, such as how noisy or quiet the person is.