Secondary POS Display for Targeted Customer Content

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Solution Overview

Problem

Existing point-of-sale systems lack an effective means to display targeted advertising and informational content to customers without distracting employees or disrupting the primary transaction process.

Innovation Solution

A secondary visual digital display, such as an LED or LCD screen, is integrated or mounted on the customer-facing side of point-of-sale terminals, capable of presenting advertising, videos, or informational content, with context-based programming and management options, including connectivity to the business's network or a dedicated system, and remote control via a central server.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Loss of information

If a secondary visual digital display is added to the customer-facing side of POS terminals, then advertising and informational content delivery is improved, but device complexity increases

Engineering Contradiction:
Improvecontent delivery effectivenessVSAvoiddisplay system complexity
Core Design Contradiction:
Loss of informationVSDevice complexity

Solution Approach 1:

The display system is segmented into two independent displays: a primary display for employee use and a secondary customer-facing display for advertising and informational content. Each display operates independently with its own content management, allowing the secondary display to deliver targeted content to customers without interfering with the primary transaction process.

Inventive Principle:
Principle #1Segmentation

Solution Approach 2:

A content management system acts as an intermediary between the business network and the secondary displays. This mediator handles content delivery, scheduling, and management, reducing the complexity burden on the POS terminal itself while ensuring effective content delivery to customers.

Inventive Principle:
Principle #24Intermediary (Mediator)

2Area of stationary object

If multiple secondary displays are associated with a single POS terminal, then content delivery coverage is improved, but device complexity increases

Engineering Contradiction:
Improvedisplay coverage areaVSAvoidterminal system complexity
Core Design Contradiction:
Area of stationary objectVSDevice complexity

Solution Approach 1:

The content management system is designed to be universal and multi-functional, capable of managing multiple secondary displays across different POS terminals through a centralized platform. This allows a single content management infrastructure to serve multiple displays, increasing coverage area without proportionally increasing complexity at each terminal.

Inventive Principle:
Principle #6Universality (Multi-functionality)

3Adaptability or versatility

If the secondary display is connected to the business network for content management, then content customization is improved, but system complexity increases

Engineering Contradiction:
Improvecontent customization capabilityVSAvoidnetwork integration complexity
Core Design Contradiction:
Adaptability or versatilityVSDevice complexity

Solution Approach 1:

The content management system serves as an intermediary layer between the business network and the secondary displays. It handles all network communications, content retrieval, and display control, allowing the displays to be customized and adapted to different business needs without requiring complex network integration at the terminal level.

Inventive Principle:
Principle #24Intermediary (Mediator)

Data Source

PatentUS12112090B1Visual display system
Publication Date: 2024.10.08 HARRIS BETH
  • US12112090B1 patent drawing
  • US12112090B1 patent drawing
  • US12112090B1 patent drawing

AI summary

A system including a secondary visual digital display on the customer-facing side of a cash register or point-of-sale terminal display. The customer-facing digital display presents advertising content, videos, informational content, or any other form of content that the business or location owner or operator would like to have displayed to customers. An application program, as described below, is stored and/or loaded on memory storage in the secondary display and run by a microprocessor in the secondary display, or alternatively, is stored and/or loaded on a separate device, and run by a microprocessor in the secondary display or in the separate device. The content may be displayed based upon context. The content can be programmed and managed by the business or location owner or operator, by a third party service that creates and provides content for sale to business/location owners and operators, or by a third party service/operator that manages a system (including, but not limited to, the obtaining and downloading of content) as part of a negotiated contract with the owner or operation of a business or location (or multiple businesses or locations).