Secure Email Distribution System with Data Isolation

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Solution Overview

Problem

Current systems for sending email communications face bottlenecks in assembly and delivery, leading to delayed message delivery and potential rejection, while also failing to adequately protect consumer information from third parties, violating privacy laws and regulations.

Innovation Solution

A method and system for securely managing email communications by categorizing data as secure or non-secure, storing secure information in a geographically distinct or logically isolated datastore, and substituting references in emails with the actual secure data during transmission, ensuring compliance with privacy regulations and efficient delivery.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Speed

If a singular linear process is used for assembling and sending email communications, then the system structure is simple, but the delivery speed is slow due to bottlenecks in the assembly and send process

Engineering Contradiction:
Improveemail delivery speedVSAvoidsystem complexity
Core Design Contradiction:
SpeedVSDevice complexity

Solution Approach 1:

The patent segments the email sending system into multiple independent worker threads that can process different batches of emails simultaneously. Each worker thread independently acquires send jobs, assembles emails, and injects them into the MTA, eliminating the bottleneck of a single linear processing path and enabling parallel execution to improve delivery speed.

Inventive Principle:
Principle #1Segmentation

Solution Approach 2:

The patent introduces a new dimensional approach by implementing a multi-threaded architecture that processes emails across multiple concurrent execution paths rather than a single sequential path. This dimensional expansion from 1D (linear) to 2D (parallel) processing enables simultaneous email assembly and injection operations, dramatically increasing throughput.

Inventive Principle:
Principle #17Another dimension (Dimensionality change)

2Adaptability or versatility

If consumer information is shared with third party email vendors to effectuate marketing campaigns, then the marketing functionality is enhanced, but consumer privacy is compromised and privacy laws are violated

Engineering Contradiction:
Improvemarketing campaign capabilityVSAvoidprivacy violation
Core Design Contradiction:
Adaptability or versatilityVSObject-affected harmful factors

Solution Approach 1:

The patent extracts personally identifiable information (PII) from the email assembly process entirely. The system separates PII storage from the third-party email vendor infrastructure, keeping sensitive consumer information isolated in secure, encrypted storage while allowing the vendor to process only anonymized or tokenized data, thus maintaining marketing functionality without compromising privacy.

Inventive Principle:
Principle #2Taking out (Extraction)

Solution Approach 2:

The patent introduces an intermediary layer that acts as a secure gateway between the third-party email vendor and consumer information. This intermediary encrypts and protects PII, allowing the vendor to access and process marketing data without directly exposing sensitive consumer information, thereby enabling marketing campaigns while maintaining privacy compliance.

Inventive Principle:
Principle #24Intermediary (Mediator)

3Object-affected harmful factors

If secure information is stored in a geographically distinct location, then consumer information is protected from third parties, but the data access complexity increases

Engineering Contradiction:
Improveinformation securityVSAvoiddata storage architecture complexity
Core Design Contradiction:
Object-affected harmful factorsVSDevice complexity

Solution Approach 1:

The patent applies preliminary action by pre-encrypting and securing consumer information before it leaves the enterprise's controlled environment. The system performs encryption and security hardening in advance, storing data in geographically distinct secure locations with strong access controls, so that when the data needs to be accessed for marketing purposes, it is already protected and ready for secure retrieval without requiring complex real-time security negotiations.

Inventive Principle:
Principle #10Preliminary action

Data Source

PatentUS9967255B2System and method for secure distribution of communications
Publication Date: 2018.05.08 SALESFORCE INC
  • US9967255B2 patent drawing
  • US9967255B2 patent drawing
  • US9967255B2 patent drawing

AI summary

A method for building and managing send jobs with restricted information, the method comprising constructing at least one email with at least one reference to a restricted information and injecting each of the at least one emails to one or more send centers, wherein each of the one or more send centers is authorized to receive the restricted information.