Secure Messaging Service for Medical Data Privacy

Resolve Bottlenecks,
Find Innovative SolutionsGenerate Solutions

Solution Overview

Problem

Individuals seeking medical information online face security concerns as private and sensitive information is shared without control, and search engine results may be inaccurate or misleading, leading to potential harm.

Innovation Solution

A secure messaging service that facilitates two-way communication between a user device and a server, using natural language processing to identify contextual information and map it to user-specific records, providing personalized medical information while maintaining privacy and accuracy.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Ease of operation

If a person uses an internet search engine to obtain medical information, then the information is easily accessible and free, but the private medical information is shared without control and the results may be inaccurate or misleading

Engineering Contradiction:

Improveaccessibility of medical informationVSAvoidaccuracy of medical information

Core Design Contradiction:

Ease of operationVSReliability

Solution Approach 1:

The patent introduces a secure messaging service as an intermediary between users and medical information sources. This service acts as a controlled mediator that receives user queries, processes them through verified medical professionals or validated systems, and returns accurate information without exposing users to unverified search engine results. The intermediary maintains both accessibility and reliability by providing free, easy-to-use interface while ensuring information accuracy through professional validation.

Inventive Principle:

Principle #24Intermediary (Mediator)

Solution Approach 2:

The system enables users to obtain accurate medical information through self-service messaging without needing to directly access untrusted search engines. Users can independently query the secure system, receive personalized medical information based on their specific symptoms and history, and obtain reliable answers without human intervention from search engine algorithms that may provide inaccurate results.

Inventive Principle:

Principle #25Self-service

2Loss of information

If a person shares private medical information with online web providers, then medical information can be obtained, but the information may be used, stored, or disseminated without control

Engineering Contradiction:

Improveaccess to medical informationVSAvoidunauthorized use and disclosure of private data

Core Design Contradiction:

Loss of informationVSObject-affected harmful factors

Solution Approach 1:

The patent creates a secure, controlled environment for medical information exchange using encrypted messaging channels. This 'inert atmosphere' protects sensitive medical data from unauthorized access, storage, or dissemination by external web providers. The secure messaging service ensures that private information remains isolated within a trusted boundary, preventing harmful factors like data breaches, unauthorized use, or improper storage while still allowing necessary medical information access.

Inventive Principle:

Principle #39Inert atmosphere (Inert environment)

3Productivity

If search engines provide medical information, then information is readily available, but false information and fake science may be included leading to dangerous advice

Engineering Contradiction:

Improvespeed of information deliveryVSAvoidaccuracy of medical information

Core Design Contradiction:

ProductivityVSReliability

Solution Approach 1:

The secure messaging service implements feedback mechanisms where user queries are processed through validated medical sources and professionals who verify the accuracy of information before delivery. This feedback loop ensures that only accurate, medically sound information reaches users, eliminating false information and fake science while maintaining rapid response times. The system continuously validates information against established medical knowledge bases.

Inventive Principle:

Principle #23Feedback

Data Source

PatentUS11837341B1Secured messaging service with customized near real-time data integration

Publication Date: 2023.12.05 CERNER INNOVATION INC

AI summary

The present invention is directed to a secure messaging assistant that provides secure two-way communications between a user device and a server. The user can conduct a natural language conversation with the secure messaging assistant ask medical questions and enter symptoms that the user is experiencing. The secure messaging assistant uses natural language processing to return, in near real-time, medical conditions that are responsive to the user's input and which account for the user's own medical history (e.g., securely stored electronic medical history). The secure messaging assistant prevents the user from disclosing private or sensitive information to an internet based search engine, in the quest for medical advice.