Reception Exchange for Secure Telemedicine Video Call Routing
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Solution Overview
Problem
Telemedicine providers face challenges in establishing secure videotelephony connections across heterogeneous client configurations due to varying hardware and software specifications, limiting the selection of compatible backbone services and risking non-compliance with privacy and security regulations.
Innovation Solution
A videotelephony platform with a reception exchange service that selects a compliant backbone service compatible with both client configurations, implements end-to-end encryption, and uses protected communication identifiers to ensure secure connections and compliance with privacy laws.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Adaptability or versatility
If a videotelephony platform supports heterogeneous client configurations, then client compatibility and accessibility are improved, but the complexity of ensuring compliance with privacy regulations across diverse configurations increases
Solution Approach 1:
The patent introduces an intermediary compliance verification mechanism that mediates between heterogeneous client configurations and privacy regulation requirements. This intermediary layer automatically verifies and enforces compliance standards across diverse client devices without requiring complex manual configuration or review of each client setup.
2Ease of manufacture
If third-party telecommunication services are used for videotelephony, then infrastructural investment requirements are reduced, but control over security and compliance standards is diminished
Solution Approach 1:
The patent implements preliminary compliance verification and security configuration before connecting clients to third-party telecommunication services. By pre-configuring security parameters, encryption standards, and compliance checks in advance, the system maintains control over security standards while leveraging third-party infrastructure, eliminating the need for post-connection security adjustments.
3Reliability
If end-to-end encryption is implemented on patient-to-practitioner communication channels, then data security and compliance with privacy laws are improved, but the complexity of managing encryption across heterogeneous clients increases
Solution Approach 1:
The patent implements a universal encryption management system that provides end-to-end encryption capabilities across all heterogeneous client devices through a standardized interface. The system automatically adapts encryption protocols to different client configurations while maintaining uniform security standards, eliminating the need for device-specific encryption configurations.
Data Source
AI summary
Methods and systems implement a videotelephony platform and a reception exchange configured to connect calls through multiple backbone telecommunication services based on heterogeneous client configurations. Due to the intensive infrastructural investments required to host audio and video telecommunication, providers of telemedicine services generally cannot self-host videotelephony services, and rely on third-party telecommunication services instead. However, to comply with laws and regulations imposing security requirements over communication of personal medical information, the implementation of end-to-end encryption on patient-to-practitioner communication channels is commonly adopted to eliminate the risk that communication of personal health data leads to unexpected breaches in compliance. Heterogeneity between hardware specifications and software specifications of different client devices causes the selection of available backbone services to become limited. Therefore, a reception exchange service according to example embodiments of the present disclosure selects a compliant backbone service for which client configurations on both ends of a call are compatible.