Touchscreen Interface for Secure Telephone Information Transmission
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Solution Overview
Problem
Current solutions do not adequately protect users from having to share sensitive information over telephone calls, as they lack effective means to securely convey such information without being overheard or recorded.
Innovation Solution
A device with a touch-enabled display and processor facilitates telephone calls by presenting a graphical user interface that allows users to select and audibly provide sensitive information using text-to-speech software, with optional authentication and secure storage, ensuring information like social security numbers, bank details, or passwords can be shared securely.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Reliability
If users speak sensitive information aloud during telephone calls, then information can be transmitted to the other party, but privacy and security are compromised due to potential overheard or recorded information
Solution Approach 1:
The patent replaces the mechanical action of speaking sensitive information aloud with an automated text-to-speech system. The user interacts through touch screen selections rather than verbal communication, and the device generates synthetic speech for transmitting sensitive information, thereby substituting manual verbal transmission with an automated electronic system that enhances security while maintaining ease of use
Solution Approach 2:
The patent introduces text-to-speech software as an intermediary between the user and the telephone communication. This intermediary layer allows the user to select sensitive information through secure touch interface interactions while the system handles the actual verbal transmission, creating a buffer that protects the user from directly exposing sensitive information through speech
2Reliability
If text-to-speech software is used to audibly provide sensitive information, then privacy and security are enhanced, but device complexity increases
Solution Approach 1:
The patent integrates text-to-speech functionality into an existing mobile device platform, allowing the device to serve multiple functions: standard telephone calls, touch screen interface operations, and automated speech generation. This multi-functionality approach adds security capabilities without requiring a completely new system, thereby managing complexity through consolidation rather than proliferation of separate systems
Solution Approach 2:
The patent combines the text-to-speech engine with the device's existing audio output and telephone communication systems. By merging these functions into a unified workflow where the same audio channel used for normal calls also carries the synthesized speech, the system adds security functionality without significantly increasing overall system complexity
Data Source
AI summary
In one aspect, a first device may include at least one processor, a touch-enabled display accessible to the at least one processor, and storage accessible to the at least one processor. The storage may include instructions executable by the at least one processor to facilitate, at the first device, a telephone call with a second device. The instructions may also be executable to, during facilitation of the telephone call, present a graphical user interface (GUI) on the touch-enabled display. The GUI may include a selector that is selectable to command the first device to audibly provide, from the first device to the second device, information as part of the telephone call. The instructions may also be executable to receive user input selecting the selector and to, responsive to receipt of the user input selecting the selector, audibly provide the information to the second device as part of the telephone call.