Selective Communication Transmission for Incident Response

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Solution Overview

Problem

Existing communication systems face inefficiencies when transmitting large volumes of communications, as they often disregard timing factors, leading to wastage of computing and network resources.

Innovation Solution

A system for selective communication transmission that determines the location of affected areas by incident and excludes users residing in those areas from receiving communications related to adverse actions, thereby optimizing resource utilization.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Productivity

If communications are transmitted to all users regardless of location, then communication coverage is maximized, but computing and network resources are wasted on users unlikely to engage

Engineering Contradiction:
Improvecommunication transmission efficiencyVSAvoidcomputing and network resource waste
Core Design Contradiction:
ProductivityVSLoss of energy

Solution Approach 1:

The system applies different communication transmission strategies based on user location relative to affected areas. Users in affected areas receive different treatment compared to users outside affected areas, optimizing resource allocation by considering local contextual differences (incident impact zones).

Inventive Principle:
Principle #3Local quality

Solution Approach 2:

The system performs preliminary determination of user location and incident impact assessment before transmitting communications. By pre-identifying which users are likely to be affected by the incident and would therefore be unlikely to engage with communications, the system prevents wasteful transmission in advance rather than reacting after resource waste occurs.

Inventive Principle:
Principle #10Preliminary action

2Loss of energy

If communications are selectively transmitted based on user location and incident impact, then resource utilization is optimized, but system complexity increases due to location determination and incident matching processes

Engineering Contradiction:
Improvecomputing and network resource efficiencyVSAvoidsystem complexity for location and incident matching
Core Design Contradiction:
Loss of energyVSDevice complexity

Solution Approach 1:

The system introduces an intermediary mechanism that matches users to incident impact zones. This intermediary layer (which could be implemented through databases, APIs, or pre-computed lookup tables) simplifies the complexity by providing a structured way to determine user location relative to affected areas without requiring complex real-time analysis.

Inventive Principle:
Principle #24Intermediary (Mediator)

Solution Approach 2:

The system segments the user population into distinct groups based on their relationship to affected areas (users in affected areas vs. users outside affected areas). This segmentation allows the system to apply different transmission rules to different segments, managing complexity through organized categorization rather than uniform complex processing for all users.

Inventive Principle:
Principle #1Segmentation

Data Source

PatentUS20250048061A1Selective communication transmission
Publication Date: 2025.02.06 CAPITAL ONE SERVICES LLC
  • US20250048061A1 patent drawing
  • US20250048061A1 patent drawing
  • US20250048061A1 patent drawing

AI summary

In some implementations, a device may retrieve, from a user database, information identifying a plurality of users that are to be subjected to an adverse action. The device may retrieve, from an event stream, event data relating to an incident that has affected an affected area, where the event data indicates at least a location of the affected area. The device may identify, based on the information identifying the plurality of users, one or more users of the plurality of users that reside in the location of the affected area. The device may cause transmission of communications relating to the adverse action for each of the plurality of users, except for the one or more users that reside in the location of the affected area.