Selective Context Data Transfer in Multi-Party Direct Messages

Resolve Bottlenecks,
Find Innovative SolutionsGenerate Solutions

Solution Overview

Problem

Existing communication platforms face limitations in seamlessly integrating new users into direct message (DM) communications, where previous conversation history is not effectively shared, leaving newly added users unaware of critical context.

Innovation Solution

The communication platform allows users to designate whether and how much context data from an existing DM communication to include in a new or existing multi-party DM communication, enabling efficient transfer of message history and ensuring new users are informed of the conversation context.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Loss of information

If all conversation history is shared with new users, then new users are fully informed of context, but privacy and security are compromised

Engineering Contradiction:

Improveconversation contextVSAvoidprivacy risk

Core Design Contradiction:

Loss of informationVSObject-affected harmful factors

Solution Approach 1:

The patent segments conversation history into different portions that can be selectively shared. Users can choose to share only specific segments of the conversation history with new users, rather than alluding to the entire history. This allows new users to receive necessary context while sensitive information remains protected.

Inventive Principle:

Principle #1Segmentation

Solution Approach 2:

The patent implements local quality by allowing different levels of information sharing for different portions of conversation history. Users can designate specific messages or time periods as shareable while keeping other portions private, creating a non-uniform information distribution that balances context provision with privacy protection.

Inventive Principle:

Principle #3Local quality

2Object-affected harmful factors

If no conversation history is shared with new users, then privacy is protected, but new users are unaware of critical context

Engineering Contradiction:

Improveprivacy protectionVSAvoidconversation context

Core Design Contradiction:

Object-affected harmful factorsVSLoss of information

Solution Approach 1:

The patent applies preliminary action by preparing and pre-approving specific portions of conversation history for sharing before new users are added. Users can review and approve which segments of conversation history should be shared in advance, ensuring that only appropriate content is made available to new users while maintaining privacy protection.

Inventive Principle:

Principle #10Preliminary action

3Object-affected harmful factors

If users manually review and share conversation history, then privacy control is improved, but time and operational complexity increase

Engineering Contradiction:

Improveprivacy controlVSAvoidtime to add user

Core Design Contradiction:

Object-affected harmful factorsVSLoss of time

Solution Approach 1:

The patent implements partial action by allowing users to share only the necessary portion of conversation history rather than requiring complete review. The system can automatically identify and present relevant conversation segments that contain critical context, reducing the manual review burden while still providing adequate context for new users.

Inventive Principle:

Principle #16Partial or excessive action

4Loss of information

If complete conversation history is transferred to new users, then information completeness is improved, but device complexity and data management burden increase

Engineering Contradiction:

Improveinformation completenessVSAvoiddata management complexity

Core Design Contradiction:

Loss of informationVSDevice complexity

Solution Approach 1:

The patent extracts only the essential and relevant portions of conversation history that contain critical context for new users. Rather than transferring the complete conversation history, the system identifies and extracts specific messages, topics, or time periods that are necessary for new users to understand the ongoing discussion, reducing data management complexity.

Inventive Principle:

Principle #2Taking out (Extraction)

Data Source

PatentUS11848904B2Sharing custom history in multi-party direct message

Publication Date: 2023.12.19 SALESFORCE INC

AI summary

Modifying direct message (DM) communication membership is described. A communication platform can receive, in association with a DM communication and from a user computing device of a user of a first group of users, a first request to modify the first group of users. The communication platform can send a second request to designate whether to include context data associated with the DM communication in a new or existing DM communication. Based on receiving an indication to include at least a portion of the context data associated with the DM communication in the new or existing DM communication, the communication platform can generate the new DM communication, wherein the new DM communication is associated with a second group of users different than the first group of users, and at least the portion of the context data is associated with the new DM communication.