Selective Event Message Transmission for Electronic Device Management
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Solution Overview
Problem
Conventional electronic device managing systems overwhelm users with unnecessary messages and make it difficult to monitor the state of each device, especially when users are outside the network area, as they unconditionally transmit messages to all users without considering user situations.
Innovation Solution
A system and method that selectively transmit messages based on event type, target user, location, and device state, allowing optimal notification to the most appropriate user, reducing unnecessary messages and enhancing user convenience by determining target devices to receive event messages.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Reliability
If messages are transmitted to all users without considering user situations, then all users receive notification of device events, but users experience message overload and receive unnecessary messages
Solution Approach 1:
The system segments the user base into different groups based on their situations (location, device usage, preferences) and transmits messages selectively to relevant segments rather than all users, thereby reducing message overload while maintaining reliable delivery to appropriate users
Solution Approach 2:
The system changes the parameter of message transmission from unconditional (all users) to conditional (based on user situation parameters such as location, device association, and notification preferences), allowing messages to be transmitted only when relevant to the user's current context
2Ease of operation
If a conventional electronic device managing system is used, then users can control electronic devices in a network, but users cannot check the state of each electronic device when outside the network area
Solution Approach 1:
The system introduces a message transmission system that acts as an intermediary, capturing device event information and delivering it to users' mobile devices or other external interfaces, allowing users to access device state information remotely without being physically present in the network area
3Loss of information
If the electronic device managing system transmits messages to all users, then no information is lost, but the system becomes inefficient and users experience inconvenience
Solution Approach 1:
The system performs preliminary actions by determining user situations and message relevance before transmission, filtering out unnecessary messages in advance, which reduces system efficiency costs while ensuring relevant information is not lost
Data Source
AI summary
A system and method are provided for transmitting messages related to operations of electronic devices. A management apparatus is notified of an event that occurred in a specific one of a plurality of electronic devices. The management apparatus determines one or more target devices in response to notification of the event that occurred in the specific electronic device. An event message corresponding to the event that occurred in the specific electronic device is created. The management apparatus transmits the event message to the one or more target devices. The one or more target devices output the received event message.