Self-Healing Charging Device for Performance Degradation Diagnosis

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Solution Overview

Problem

User devices such as smartphones and tablets experience performance degradation over time due to various causes, including outdated software and inefficient usage patterns, which current diagnostic methods are intrusive and inconvenient, often requiring users to forfeit device access and travel for diagnosis.

Innovation Solution

Self-healing charging devices that leverage performance logs and network data to diagnose and remedy issues while charging, using communication and analysis modules to identify problems and provide user-friendly recommendations for improvement.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Measurement precision

If current diagnostic methods are used to identify performance degradation causes, then diagnostic accuracy is improved, but user convenience deteriorates due to device access loss and travel requirements

Engineering Contradiction:
Improvediagnostic accuracyVSAvoiduser convenience
Core Design Contradiction:
Measurement precisionVSEase of operation

Solution Approach 1:

The charging device autonomously performs diagnostic functions by analyzing performance logs and data without requiring user intervention or device access. The system serves itself by automatically detecting, diagnosing, and notifying users of performance issues, eliminating the need for users to travel to service centers or forfeit device access.

Inventive Principle:
Principle #25Self-service

Solution Approach 2:

The charging device acts as an intermediary between the user device and diagnostic services. It collects performance data from the user device during charging, analyzes it using machine learning models, and provides diagnostic results to users, thereby mediating the diagnostic process without requiring direct user-device interaction or travel.

Inventive Principle:
Principle #24Intermediary (Mediator)

2Reliability

If traditional diagnostic services are provided at retail stores, then comprehensive device analysis is achieved, but time consumption increases due to travel and device forfeiture

Engineering Contradiction:
Improvedevice analysis completenessVSAvoidtime consumption
Core Design Contradiction:
ReliabilityVSLoss of time

Solution Approach 1:

The system performs diagnostic analysis in advance during routine charging operations. By continuously monitoring performance logs and analyzing data before performance degradation becomes critical, the system proactively identifies issues, allowing users to address problems before they affect device functionality, thereby eliminating the need for time-consuming travel to service centers.

Inventive Principle:
Principle #10Preliminary action

Solution Approach 2:

The charging device is transformed into a multi-functional unit that not only charges user devices but also performs comprehensive diagnostic analysis, data collection, and performance monitoring. This universal approach combines charging and diagnostic functions in a single device, eliminating the need for separate service center visits.

Inventive Principle:
Principle #6Universality (Multi-functionality)

3Measurement precision

If performance monitoring is implemented continuously, then performance degradation detection is improved, but energy consumption increases

Engineering Contradiction:
Improveperformance degradation detectionVSAvoidenergy consumption
Core Design Contradiction:
Measurement precisionVSUse of energy by moving object

Solution Approach 1:

The system performs performance monitoring and data analysis periodically during charging cycles rather than continuously. By leveraging the periodic charging intervals to collect and analyze performance logs, the system achieves effective performance degradation detection while minimizing energy consumption, as the analysis occurs during scheduled charging periods rather than continuously.

Inventive Principle:
Principle #19Periodic action

Data Source

PatentEP3198702B1Self-healing charging device
Publication Date: 2019.08.14 T MOBILE US INC
  • EP3198702B1 patent drawingFigure 1
  • EP3198702B1 patent drawingFigure 2
  • EP3198702B1 patent drawingFigure 3

AI summary

Self-healing charging devices and techniques for identifying and/or troubleshooting causes of performance degradation in user devices are described. The self-healing charging devices described herein can leverage performance logs associated with user devices to identify problems on the user devices while the user devices are charging. Additionally or alternatively, the self-healing charging devices can leverage predictive models learned from a collection of data derived from a plurality of users associated with a network to identify usage and/or performance patterns for predicting issues that can arise based on usage patterns of the user of the user device. In some examples, the self-healing charging devices can be communicatively coupled to at least one network for offloading some of the processing. The self-healing charging devices can enable users to easily identify issues causing and/or leading to performance degradation on their user devices and remedy and/or prevent problems that cause the performance degradation.