Self-Learning Dialog System Intent Recognition

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Solution Overview

Problem

Current computer systems that process voice signals in real-time with limited resources struggle to understand and interpret user inputs effectively, failing to emulate human communication and recognize user intent, leading to inadequate dialogue management and limited self-learning capabilities.

Innovation Solution

A self-learning system that receives user inputs in natural language, maps synonyms and key phrases, analyzes sentence structure and syntax, determines user intent, and processes dialog design, using classification algorithms and metadata to improve intent recognition through feedback loops and dynamic response generation.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Speed

If computer systems use keyword matching and database lookup to process user inputs, then response speed is improved, but understanding accuracy of user intent deteriorates

Engineering Contradiction:
Improveresponse speedVSAvoidunderstanding accuracy
Core Design Contradiction:
SpeedVSMeasurement precision

Solution Approach 1:

The system segments the intent recognition process into multiple independent classification stages (e.g., domain classification, intent classification, entity extraction). Each stage processes specific aspects of the user input separately, allowing for more accurate analysis without compromising overall response speed, as stages can be executed in parallel or optimized independently.

Inventive Principle:
Principle #1Segmentation

Solution Approach 2:

The classification algorithms dynamically adapt to different input contexts and adjust their processing depth. The system can switch between fast keyword matching for simple queries and more comprehensive analysis for complex intents, optimizing the balance between speed and accuracy based on the specific input requirements.

Inventive Principle:
Principle #15Dynamics

2Measurement precision

If computer systems implement comprehensive speech analysis and intent recognition, then understanding accuracy is improved, but computational resource consumption increases

Engineering Contradiction:
Improveunderstanding accuracyVSAvoidcomputational resource consumption
Core Design Contradiction:
Measurement precisionVSUse of energy by moving object

Solution Approach 1:

The system performs partial analysis by focusing computational resources on the most relevant aspects of user input based on preliminary classification. Instead of analyzing every input with full complexity, the system applies appropriate levels of analysis depth - using simpler processing for routine queries and more comprehensive analysis only when necessary, thus reducing overall computational resource consumption while maintaining accuracy for critical intents.

Inventive Principle:
Principle #16Partial or excessive action

3Device complexity

If computer systems use fixed decision trees for dialog management, then system complexity is reduced, but adaptability to new user inputs deteriorates

Engineering Contradiction:
Improvesystem complexityVSAvoidadaptability to new user inputs
Core Design Contradiction:
Device complexityVSAdaptability or versatility

Solution Approach 1:

The system incorporates feedback mechanisms where classification results from user interactions are continuously fed back to refine and update the decision trees and classification models. This allows the system to learn from new user inputs and adapt its structure over time, improving versatility while maintaining manageable complexity through systematic learning rather than ad-hoc modifications.

Inventive Principle:
Principle #23Feedback

Solution Approach 2:

The system dynamically adjusts parameters of the decision tree structure based on learned patterns from user interactions. Rather than fundamentally restructuring the entire system, it modifies specific parameters such as classification thresholds, decision paths, and weighting factors, enabling adaptability to new inputs while preserving the overall system architecture and controlling complexity.

Inventive Principle:
Principle #35Parameter changes

Data Source

PatentUS11315560B2Method for conducting dialog between human and computer
Publication Date: 2022.04.26 COGNIGY GMBH
  • US11315560B2 patent drawing

AI summary

A method conducts dialog between human and computer using a self-learning system. The method includes: receiving user inputs in natural language text; mapping of synonyms and key words and word mapping; analyzing the user inputs regarding sentence structure and syntax and their recognition; mapping of key phrases; determining and classifying a user intent; checking if a confirmation is required; and logically processing in a reasoning and an answer preparation with a formulation of a decision on further dialog design, formulation or the dialog history with possible generation of a response.