Self-Maintaining Interactive Communications Privileges

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Solution Overview

Problem

Current systems face challenges in efficiently configuring and maintaining interactive communications privileges between entities within and outside domains, leading to complexity and increased burden for administrators due to outdated federation rules and the need for granular control over different types of communications.

Innovation Solution

Implementing a self-maintaining system that periodically reviews and updates interactive communications privileges based on changing circumstances, such as reputation, community, and capabilities of entities outside the domain, allowing for automated configuration and management of interactive communications.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Adaptability or versatility

If traditional federation rules are used to control interactive communications with entities outside the domain, then administrators can maintain granular control over communication types, but the system complexity and administrative burden increase significantly

Engineering Contradiction:
Improvegranular control over communication typesVSAvoidsystem complexity
Core Design Contradiction:
Adaptability or versatilityVSDevice complexity

Solution Approach 1:

The system automatically learns and updates federation rules through machine learning models that analyze communication patterns and entity reputations, eliminating the need for manual configuration and reduction of administrative burden while maintaining granular control capabilities

Inventive Principle:
Principle #25Self-service

Solution Approach 2:

The system dynamically adjusts federation rules based on changing parameters such as entity reputation scores, communication frequency, and interaction patterns, allowing adaptive control without manual intervention for each parameter change

Inventive Principle:
Principle #35Parameter changes

2Reliability

If manual configuration of federation rules is used to govern interactive communications, then administrators can establish initial communication policies, but the rules become outdated over time and require continuous maintenance

Engineering Contradiction:
Improvecommunication policy effectivenessVSAvoidmaintenance time
Core Design Contradiction:
ReliabilityVSLoss of time

Solution Approach 1:

The system continuously monitors communication outcomes and entity behaviors, using this feedback to automatically update federation rules through machine learning models, ensuring policies remain current without manual intervention

Inventive Principle:
Principle #23Feedback

Solution Approach 2:

Federation rules transition from static manual configurations to dynamic automatically adapting policies that evolve with changing communication patterns and entity reputations, maintaining reliability without continuous maintenance

Inventive Principle:
Principle #15Dynamics

3Object-affected harmful factors

If comprehensive federation rules are implemented to filter all interactive communications, then spam and unwanted communications are reduced, but legitimate communications may be blocked and system performance decreases

Engineering Contradiction:
Improvespam filtering effectivenessVSAvoidcommunication throughput
Core Design Contradiction:
Object-affected harmful factorsVSProductivity

Solution Approach 1:

The system applies federation rules selectively based on learned patterns and entity reputations, filtering only communications that pose actual risk while allowing legitimate communications to pass through, avoiding over-filtering that would block valid interactions

Inventive Principle:
Principle #16Partial or excessive action

4Reliability

If different filtering configurations are applied for within-domain and outside-domain communications, then communication security is improved, but the configuration complexity and administrative burden increase

Engineering Contradiction:
Improvecommunication securityVSAvoidconfiguration ease
Core Design Contradiction:
ReliabilityVSEase of operation

Solution Approach 1:

The machine learning system provides a universal automated framework that handles both within-domain and outside-domain communications with a single configuration approach, eliminating the need for separate filtering configurations while maintaining security

Inventive Principle:
Principle #6Universality (Multi-functionality)

Data Source

PatentUS9264534B2Methods, systems, and computer-readable media for self-maintaining interactive communications privileges governing interactive communications with entities outside a domain
Publication Date: 2016.02.16 AVAYA INC
  • US9264534B2 patent drawing
  • US9264534B2 patent drawing
  • US9264534B2 patent drawing

AI summary

Methods, systems, and computer-readable media for self-maintaining interactive communications privileges governing interactive communications with entities outside a domain are disclosed. The interactive communications privileges can be used to process interactive communications requests between entities inside a domain and entities outside the domain. Currently configured interactive communications privileges configured for an entity outside a domain may no longer be desired, reliable, or valid with the current capabilities of the entity outside the domain. In this regard, embodiments disclosed herein involve self-maintaining interactive communications privileges configured for entities outside a domain. Review of interactive communications privileges configured for entities outside a domain can be performed to determine if those interactive communications configurations should be maintained, in whole or part, or not maintained. In this manner, the burden and complexity of maintaining interactive communications privileges for entities outside the domain on a domain administrator or other administrator may be reduced or alleviated.