Self-Service Access Policy for Content Security
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Solution Overview
Problem
Current access management in corporate information systems is rigid and lacks self-service capabilities, requiring employees to manually request access to resources through IT support, which is inefficient and time-consuming.
Innovation Solution
A method and system that allows users to request access to content based on self-service access policies, determining need-to-access values by comparing user-initiated communication events to associated topics, and applying need-to-know criteria from a self-service access policy to grant or deny access automatically.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Productivity
If manual access requests through IT support are implemented, then access control security is maintained, but access efficiency and user productivity deteriorate due to rigid processes and time-consuming procedures
Solution Approach 1:
The system enables users to autonomously request access to content by analyzing their own communication events and topics. The self-service access policy automatically evaluates user context and grants or denies access without requiring manual intervention from IT support, thereby improving access efficiency while reducing management complexity
Solution Approach 2:
The system performs preliminary analysis of user communication events and topics before access requests are made. By pre-establishing user context and need-to-access values based on historical communication data, the system prepares access decisions in advance, enabling faster automated processing when users request content access
2Productivity
If automated self-service access is implemented, then access efficiency improves, but access control security may deteriorate without proper need-to-know criteria validation
Solution Approach 1:
The system continuously monitors and analyzes user communication events and topics, using this feedback to dynamically determine need-to-access values. The self-service access policy incorporates this feedback loop to validate whether users meet need-to-know criteria before granting access, ensuring security is maintained while enabling automated processing
Solution Approach 2:
The system dynamically adjusts access decisions based on real-time analysis of user communication patterns and topics. Rather than using static access controls, the system adapts need-to-access values according to changing user context and communication events, allowing automated access processing while maintaining security through context-aware validation
3Measurement precision
If user context analysis is performed to determine need-to-access values, then access control precision improves, but system complexity increases due to additional processing requirements
Solution Approach 1:
The system uses a unified self-service access policy that handles multiple access determination functions through a single framework. The same policy infrastructure processes communication event analysis, topic matching, and need-to-access value determination, reducing overall system complexity while maintaining high precision in access control decisions
Data Source
AI summary
In one embodiment, a method includes receiving a request from a user to access particular content. The method also includes determining at least one topic of the particular content. In addition, the method includes determining one or more need-to-access values for the user in relation to the particular content, wherein the one or more need-to-access values are based, at least on in part, on a comparison of the least one topic to one or more topics associated with logged user-initiated communication events of the user. Further, the method includes accessing a self-service access policy applicable to the particular content. Also, the method includes ascertaining, from the self-service access policy, need-to-access criteria applicable to the particular content. Additionally, the method includes, responsive to a determination that the one or more need-to-access values fail to satisfy the need-to-know criteria, denying access by the user to the particular content.