Self-Service Device Data Transfer via Established Connection
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Solution Overview
Problem
Existing systems for self-service devices fail to efficiently and securely transfer data between self-service devices and servers, leading to potential data loss and storage issues during user transactions.
Innovation Solution
A method and system where self-service devices equipped with sensors capture and transmit user activity data, including images, to a server for storage, using established connections, allowing for secure and efficient data transfer and storage.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Reliability
If data is transferred between self-service device and server during user transactions, then information associated with transactions can be stored, but data transfer and storage may not be properly performed leading to data loss
Solution Approach 1:
The system establishes a connection and prepares data transfer protocols before user transactions begin. Sensors are pre-configured to capture images during user activity, and the system proactively manages data transmission to the server, ensuring data is transferred reliably before potential loss can occur.
2Loss of information
If sensors capture images during user activity, then user transaction data can be recorded, but data transfer efficiency may be reduced
Solution Approach 1:
The system maintains continuous connection between self-service device and server throughout user transactions. Data capture and transfer operations run continuously without interruption, ensuring all user activity is recorded while maintaining efficient data flow through the established connection.
3Reliability
If connection is established between self-service device and server, then data can be transmitted securely, but connection establishment time may increase transaction processing time
Solution Approach 1:
The connection between self-service device and server is established in advance, before user transactions begin. This preliminary connection setup ensures secure data transmission is ready when needed, eliminating connection establishment delays during actual user transactions.
Data Source
AI summary
A method, apparatus, computer-readable medium, and/or system may comprise a server having a first processor, a database, and first memory storing computer-executable instructions. The system may comprise a self-service device having a second processor, a plurality of sensors configured to capture images, and second memory storing computer-executable instructions that, when executed by the second processor, cause the self-service device to detect a start of user activity at the self-service device. In response to detecting the start of the user activity at the self-service device, the self-service device may capture, by one or more of the plurality of sensors, a plurality of images of the user activity at the self-service device. The self-service device may detect an end of the user activity at the self-service device. In response to detecting the end of the user activity at the self-service device, the self-service device may generate data indicative of the user activity at the self-service device. The data indicative of the user activity at the self-service device may comprise the plurality of images of the user activity captured by the one or more of the plurality of sensors. The self-service device may establish a connection between the self-service device and the server. The self-service device may transmit, to the server and via the established connection, the data indicative of the user activity at the self-service device.