Communication Terminal Semantic Link Display

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Solution Overview

Problem

Current methods for accessing information during conversations, such as phone or instant messaging, are cumbersome as users must manually activate and switch between different applications to retrieve information, making it tedious and inconvenient to perform tasks like checking weather forecasts or making reservations while maintaining a conversation.

Innovation Solution

A method that analyzes spoken expressions during conversations to retrieve and display relevant links to services, allowing users to access these services directly from their communication system without needing to manually open separate applications, using natural language parsing and semantic analysis to select the most relevant services based on user preferences.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Ease of operation

If users manually activate and switch between different applications to retrieve information during conversations, then they can access required services, but the operation becomes tedious and time-consuming

Engineering Contradiction:
Improveease of accessing services during conversationVSAvoidtime spent on manual application switching
Core Design Contradiction:
Ease of operationVSLoss of time

Solution Approach 1:

The system automatically analyzes spoken expressions and retrieves relevant service links without requiring manual application switching. The communication terminal itself performs the service access function by intercepting expressions, analyzing them, and displaying relevant service links, making the system serve itself rather than requiring user intervention for each service access.

Inventive Principle:
Principle #25Self-service

Solution Approach 2:

The communication terminal is enhanced with multi-functionality, combining conversation capabilities with service access functions. A single terminal can both conduct conversations and automatically access various services (weather forecasts, reservations, information searches) by analyzing the conversation content, eliminating the need to switch between separate applications.

Inventive Principle:
Principle #6Universality (Multi-functionality)

2Productivity

If users manually enter URLs and activate services during conversations, then they can obtain required information, but the process becomes complex and interrupts the conversation flow

Engineering Contradiction:
Improveefficiency of information retrieval during conversationVSAvoidcomplexity of service activation process
Core Design Contradiction:
ProductivityVSDevice complexity

Solution Approach 1:

The system extracts the essential service access function from the complex manual process of opening applications and entering URLs. By intercepting and analyzing spoken expressions, the system automatically identifies service needs and retrieves relevant links, extracting only the necessary information from the conversation to trigger appropriate services without requiring users to navigate complex application interfaces.

Inventive Principle:
Principle #2Taking out (Extraction)

Solution Approach 2:

The system performs preliminary analysis of spoken expressions during the conversation to identify service requirements before the user needs to manually access services. By continuously monitoring and analyzing conversation content in real-time, the system prepares and displays relevant service links in advance, allowing users to access services seamlessly without interrupting the conversation flow.

Inventive Principle:
Principle #10Preliminary action

3Adaptability or versatility

If users switch between conversation and service access manually, then they can complete tasks, but user-friendliness and flexibility are reduced

Engineering Contradiction:
Improveflexibility in accessing services during conversationVSAvoiduser-friendliness of service access
Core Design Contradiction:
Adaptability or versatilityVSEase of operation

Solution Approach 1:

The system introduces an intermediary layer between the user's spoken expressions and service access. The expression analysis function acts as a mediator that translates natural language conversations into service requests, automatically matching spoken content with appropriate services and displaying relevant links, thereby bridging the gap between casual conversation and structured service access.

Inventive Principle:
Principle #24Intermediary (Mediator)

Data Source

PatentEP2164237B1Communication method and system for displaying a link to a service according to an expression spoken in the course of a conversation
Publication Date: 2017.10.11 ALCATEL LUCENT SA
  • EP2164237B1 patent drawingFigure 1
  • EP2164237B1 patent drawingFigure 2
  • EP2164237B1 patent drawingFigure 3

AI summary

The present invention relates to a method for displaying a link to a service based on an expression uttered during a conversation between a first user of a first communication system and a second user of a second communication system, as well as the associated communication system. According to the invention, the method for displaying a link to a service comprises the steps of: - retrieving (E2) an expression uttered by the first user (12) on the first communication system; - semantic analysis (E31) of the retrieved expression; - selection (E32) of a service from a list of previously registered services, based at least on the analyzed expression, each service in said list being capable of being executed from said first communication system; - displaying (E5) on said first communication system a link allowing access to said selected service.