Smart Device Send Button Addressee Verification
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Solution Overview
Problem
The rapid pace of electronic communication increases the likelihood of human errors in message transmission, such as incorrect addressees, which can have catastrophic consequences, especially in business or personal matters.
Innovation Solution
A smart device with a processor that displays addressee identifying indicia, such as names or photographs, near the send button in communication software interfaces, allowing users to verify the intended recipient before sending messages, and provides options to modify these indicia for customization.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Productivity
If electronic communication speed and volume are increased, then information distribution efficiency is improved, but the likelihood of human errors in message transmission increases
Solution Approach 1:
The system provides immediate visual feedback by displaying addressee identifying indicia (photograph, name, or notation) directly on or near the send button. This feedback loop allows the user to verify the intended recipient before message transmission, creating a corrective mechanism that prevents errors while maintaining fast communication speeds.
Solution Approach 2:
The system performs preliminary verification by automatically retrieving and displaying addressee identifying indicia before the user initiates message sending. This preliminary action of showing recipient identification allows users to catch potential errors before transmission occurs, resolving the contradiction between speed and accuracy.
2Reliability
If addressee identifying indicia are displayed on or near the send button, then message transmission accuracy is improved, but the device interface complexity increases
Solution Approach 1:
The system applies local quality by placing addressee identifying indicia specifically on or near the send button area, rather than uniformly throughout the interface. This localized approach provides critical verification information exactly where the user needs it most, improving accuracy without unnecessarily complicating the overall interface design.
Solution Approach 2:
The system uses copying by displaying a photograph, name, or notation that represents the addressee rather than showing complex contact information. This simplified copy of identifying information provides sufficient verification while maintaining interface simplicity, resolving the contradiction between reliability and complexity.
3Reliability
If multiple addressee identifying options are provided, then user customization and verification are improved, but the ease of operation decreases
Solution Approach 1:
The system implements partial action by providing addressee identifying indicia as a supplemental verification aid rather than requiring users to manually configure multiple options. The default automatic display of recipient identification provides sufficient verification for most cases, improving reliability without significantly impacting ease of operation.
Solution Approach 2:
The system performs self-service by automatically retrieving and displaying the appropriate addressee identifying indicia based on the selected recipient. This automated process eliminates the need for users to manually select or configure verification options, maintaining ease of operation while enhancing recipient verification accuracy.
Data Source
AI summary
Smart devices, software, and methods for use in reducing risk of errors when selecting current addressees as intended recipients for electronic messages. In some embodiments, addressee identifying indicia, such as photographs, names, custom notations, or any combination thereof, are displayed on graphical send buttons for use in initiating transmission of electronic messages.