Sender Messaging Service Feedback Loop for Spam Detection

Resolve Bottlenecks,
Find Innovative Solutions
Generate Solutions

Solution Overview

Problem

Unwanted electronic messages, such as spam and phishing, burden recipients and messaging service providers, leading to increased storage costs and resource demands, as well as reputational issues for senders, due to the inability to effectively identify and filter out abusive messaging.

Innovation Solution

Implementing a system where sender messaging services identify potential message abuse by analyzing various indicators, including undeliverable messages, recipient feedback, message content, and sender behavior, and notify recipient messaging services to suspend abusive accounts and warn against identified abuse, thereby filtering out abusive messages and maintaining a high-quality messaging reputation.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Productivity

If messaging service providers increase messaging resources to handle all incoming messages, then message delivery capability is improved, but service cost increases

Engineering Contradiction:
Improvemessage delivery capabilityVSAvoidservice cost
Core Design Contradiction:
ProductivityVSLoss of energy

Solution Approach 1:

The system performs preliminary filtering of abusive messages at the sender's messaging service before messages reach recipient services. By analyzing feedback loops and identifying abusive senders in advance, the system prevents abusive messages from consuming recipient resources, thereby reducing the need for expensive infrastructure upgrades while maintaining legitimate message delivery capability.

Inventive Principle:
Principle #10Preliminary action

Solution Approach 2:

The invention extracts and removes abusive messages from the messaging flow by identifying them through feedback loop analysis and content inspection. Abusive messages are separated from legitimate messages at the sender's service, preventing them from burdening recipient messaging infrastructure and reducing the resources needed for message handling.

Inventive Principle:
Principle #2Taking out (Extraction)

2Reliability

If messaging service providers implement feedback loops to identify abuse, then message quality is improved, but system complexity increases

Engineering Contradiction:
Improvemessage qualityVSAvoidsystem complexity
Core Design Contradiction:
ReliabilityVSDevice complexity

Solution Approach 1:

The system implements feedback loops where recipient messaging services report abuse information back to sender services. This feedback mechanism enables senders to identify and stop abusive messaging behavior, improving message quality. The feedback is processed through standardized protocols that manage complexity while maintaining effectiveness.

Inventive Principle:
Principle #23Feedback

Solution Approach 2:

The invention uses intermediary processing at the sender's messaging service to analyze feedback information and determine abuse. Rather than requiring complex real-time coordination between all messaging services, the system uses intermediary feedback reports and pre-computed sender profiles to simplify the abuse identification process while maintaining high message quality.

Inventive Principle:
Principle #24Intermediary (Mediator)

3Measurement precision

If sender messaging services analyze multiple indicators to identify abuse, then detection accuracy is improved, but processing time increases

Engineering Contradiction:
Improvedetection accuracyVSAvoidprocessing time
Core Design Contradiction:
Measurement precisionVSLoss of time

Solution Approach 1:

The system performs preliminary analysis of sender behavior and message patterns before actual message delivery. By pre-computing sender profiles, analyzing feedback loop history, and identifying abusive patterns in advance, the system achieves high detection accuracy without requiring lengthy real-time analysis during message transmission, thus reducing processing delays.

Inventive Principle:
Principle #10Preliminary action

Solution Approach 2:

The invention segments the abuse detection process into separate analytical components: feedback loop analysis, content inspection, sender behavior patterns, and recipient engagement metrics. Each component processes specific indicators independently and contributes to the overall detection decision, enabling comprehensive analysis with optimized processing time through parallel evaluation of multiple indicators.

Inventive Principle:
Principle #1Segmentation

Data Source

PatentUS10764220B1Message abuse sender feedback loop
Publication Date: 2020.09.01 AMAZON TECH INC
  • US10764220B1 patent drawing
  • US10764220B1 patent drawing
  • US10764220B1 patent drawing

AI summary

A request to send messages is received by a sender messaging service from a sender. The messages are for one or more recipients associated with one or more recipient messaging services. The sender messaging service can determine that at least one of the plurality of messages is indicative of message abuse. The sender messaging service can generate a warning message which includes at least one of an indication of the sender, an indication of an address of the sender, and an indication of the message abuse. The sender messaging service can send the warning message to the one or more recipient messaging services.