Senior Care Platform Integrating Chatbot Prompts and Caregiver Updates
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Solution Overview
Problem
Conventional computer networks for senior living often fail to facilitate senior engagement in their daily schedules and coordinate care effectively between caregivers, lacking additional functionality and real-time interaction updates.
Innovation Solution
A system and method for an engagement and care support platform that includes a computing device with a processor and memory, capable of registering users and caregivers, generating senior profiles, building interactive user interfaces, and transmitting daily updates between user and caregiver devices.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Adaptability or versatility
If conventional computer networks are used to coordinate care, then basic schedule keeping is enabled, but additional functionality and senior engagement are not provided
Solution Approach 1:
The system integrates multiple functions including schedule coordination, senior engagement through interactive prompts, real-time interaction tracking, and caregiver notification within a single unified platform. This multi-functional approach addresses the limitation of conventional systems that only provide basic schedule keeping while avoiding the complexity of multiple separate systems.
Solution Approach 2:
The system introduces an intermediary layer between seniors and caregivers through a centralized platform that facilitates communication and coordination. This intermediary enables enhanced functionality and engagement features while managing system complexity through structured data flow and processed interactions.
2Loss of time
If conventional systems are used, then care coordination is enabled, but real-time interaction updates and senior engagement are not facilitated
Solution Approach 1:
The system implements real-time feedback mechanisms where senior interactions with the platform are immediately tracked and processed. The system provides timely responses by detecting user interactions, updating caregiver information in real-time, and sending immediate notifications. This feedback loop reduces response time while managing complexity through automated processing of interaction data.
Solution Approach 2:
The system performs preliminary actions by pre-configuring interaction tracking, prompt scheduling, and notification protocols before actual use. This preparation enables rapid real-time responses during operation without increasing operational complexity, as the infrastructure is already in place to handle time-sensitive updates.
3Ease of operation
If seniors are engaged interactively, then user engagement is improved, but system complexity increases
Solution Approach 1:
The system enables seniors to self-engage through intuitive interactive prompts and interfaces that require minimal input. The platform automatically tracks interactions, processes responses, and updates caregiver information without requiring complex manual coordination. This self-service approach improves ease of operation while containing complexity within automated system processes.
Data Source
AI summary
Provided herein is an engagement and care support platform (“ECSP”) computer system including at least one processor in communication with at least one memory device for facilitating senior user engagement. The processor is programmed to: (i) register a user through an application, (ii) register a caregiver associated with the user through the application, (iii) generate a senior profile based upon user personal and scheduling data, (iv) build a daily interactive user interface that reflects the senior profile, (v) display the daily interactive user interface at a first client device associated with the user, (vi) cause the first client device to initiate a daily interaction prompt to the user, (vii) determine whether any user interaction was received in response to the daily interaction prompt, and (viii) transmit a daily update message to a second client device associated with the caregiver, including an indication of whether any user interaction was received.