Senior Care Engagement Platform With Daily Prompts and Caregiver Updates
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Solution Overview
Problem
Conventional systems fail to facilitate senior engagement in their daily schedules and do not provide adequate coordination of care between caregivers, leading to friction and unclear task completion, which can frustrate seniors and caregivers alike.
Innovation Solution
An engagement and care support platform that includes a processor to register users and caregivers, generate a senior profile, build a daily interactive user interface, initiate interaction prompts, and transmit update messages to caregivers, leveraging data from various sources to coordinate care schedules and promote user engagement.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Adaptability or versatility
If conventional systems merely keep a schedule of coordinated care, then the system complexity is low, but the senior engagement and care coordination functionality is insufficient
Solution Approach 1:
The system segments the care coordination function into distinct modules: a scheduling module for maintaining care schedules, an engagement module for facilitating senior interaction with the schedule, and a notification module for communicating with caregivers. This segmentation allows the system to provide comprehensive functionality while maintaining manageable complexity through modular architecture.
Solution Approach 2:
The computer system is designed to perform multiple functions through a unified platform: it maintains schedules, facilitates senior engagement through interactive prompts, tracks care task completion, and communicates with caregivers. This multi-functionality approach consolidates what would otherwise require separate systems into one integrated solution, improving versatility without proportionally increasing complexity.
2Reliability
If conventional systems do not facilitate senior engagement, then the system operation is simple, but the care coordination effectiveness deteriorates
Solution Approach 1:
The system implements feedback mechanisms by sending notifications to seniors about their care schedules and tasks, tracking their interactions with the system, and providing updates to caregivers about task completion status. This feedback loop ensures seniors remain engaged with their care routine while maintaining system operation simplicity through automated processes.
Solution Approach 2:
The system enables seniors to independently interact with their care schedules through automated prompts and interfaces, allowing them to check task status, receive notifications, and engage with care information without requiring complex manual operations. This self-service capability improves care coordination effectiveness while preserving ease of operation for senior users.
3Ease of operation
If conventional systems do not provide real-time updates to caregivers, then the information transmission is minimal, but the caregiver coordination friction increases
Solution Approach 1:
The system continuously monitors care task completion status and maintains ongoing communication with caregivers through real-time notifications. This continuous update mechanism ensures caregivers always have current information about task completion without requiring manual status reporting, thereby reducing coordination friction while minimizing information loss.
Solution Approach 2:
The system implements feedback by automatically transmitting task completion information from seniors to caregivers through notifications. This feedback loop ensures real-time information transmission about care task status, eliminating information loss and reducing the friction caregivers experience when coordinating care activities.
Data Source
AI summary
Provided herein is an engagement and care support platform (“ECSP”) computer system including at least one processor in communication with at least one memory device for facilitating senior user engagement. The processor is programmed to: (i) register a user through an application, (ii) register a caregiver associated with the user through the application, (iii) generate a senior profile based upon user personal and scheduling data, (iv) build a daily interactive user interface that reflects the senior profile, (v) display the daily interactive user interface at a first client device associated with the user, (vi) cause the first client device to initiate a daily interaction prompt to the user, (vii) determine whether any user interaction was received in response to the daily interaction prompt, and (viii) transmit a daily update message to a second client device associated with the caregiver, including an indication of whether any user interaction was received.