Senior Living Alert Platform for Daily Engagement Tracking
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Solution Overview
Problem
Conventional systems fail to facilitate senior engagement in their daily schedules and do not provide adequate coordination of care between caregivers, leading to friction and uncertainty in task completion, while also lacking functionality to ensure independence and reduce unnecessary caregiver presence.
Innovation Solution
An engagement and care support platform that registers users and caregivers, generates a senior profile, builds a daily interactive user interface, initiates interaction prompts, and transmits update messages to caregivers, leveraging data from various sources to coordinate care schedules and promote user engagement.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Ease of operation
If conventional systems are used to coordinate care schedules, then basic scheduling information is maintained, but senior engagement in daily schedules is not facilitated and caregiver coordination remains insufficient
Solution Approach 1:
The system segments the daily schedule into discrete tasks and activities, allowing seniors to engage with specific portions of their schedule through interactive prompts. Each task can be independently tracked and completed, making the overall schedule more manageable and engaging for seniors while providing comprehensive coordination capabilities.
Solution Approach 2:
The system enables seniors to independently interact with their schedules through user-friendly interfaces, completing tasks and providing updates without requiring extensive caregiver involvement. This self-service capability improves senior engagement while the system automatically coordinates care information to appropriate caregivers.
2Reliability
If comprehensive care coordination functionality is added to conventional systems, then caregiver coordination improves, but system complexity increases
Solution Approach 1:
The system implements feedback mechanisms that automatically notify caregivers of task completion status, schedule changes, and senior interactions. This continuous feedback loop improves care coordination reliability by ensuring all caregivers are informed of current status, while the automated nature of feedback reduces manual coordination complexity.
Solution Approach 2:
The system acts as an intermediary between seniors and caregivers, automatically managing schedule information, task assignments, and communication. This intermediary function improves coordination reliability by centralizing information management while reducing the complexity of direct caregiver-to-caregiver coordination.
3Productivity
If manual task assignment and monitoring is used, then system complexity remains low, but friction among caregivers increases and coordination efficiency decreases
Solution Approach 1:
The system performs preliminary actions by automatically assigning tasks to caregivers based on pre-configured roles and schedules, and by proactively monitoring task completion status. This preliminary automation reduces friction among caregivers by eliminating manual assignment processes while maintaining manageable system complexity through standardized workflows.
Solution Approach 2:
The system enables self-service monitoring where the platform automatically tracks task completion, generates updates, and notifies relevant parties without requiring manual intervention from caregivers. This self-service capability significantly improves coordination efficiency while the automated processes are designed to maintain acceptable system complexity.
4Reliability
If continuous monitoring and updates are provided to caregivers, then care coordination improves, but information overload and unnecessary caregiver presence increases
Solution Approach 1:
The system applies local quality by tailoring information updates to the specific needs and roles of individual caregivers. Each caregiver receives customized information relevant to their assigned tasks and responsibilities, rather than a generic overview of all activities. This targeted approach improves coordination reliability while reducing unnecessary information volume for each individual caregiver.
Solution Approach 2:
The system implements partial monitoring by focusing on specific critical tasks and milestones rather than continuously tracking all activities. Updates are generated and sent only when significant changes occur or for tasks requiring caregiver attention, improving coordination reliability for essential items while avoiding information overload through selective monitoring.
Data Source
AI summary
Provided herein is an engagement and care support platform (“ECSP”) computer system including at least one processor in communication with at least one memory device for facilitating senior user engagement. The processor is programmed to: (i) register a user through an application, (ii) register a caregiver associated with the user through the application, (iii) generate a senior profile based upon user personal and scheduling data, (iv) build a daily interactive user interface that reflects the senior profile, (v) display the daily interactive user interface at a first client device associated with the user, (vi) cause the first client device to initiate a daily interaction prompt to the user, (vii) determine whether any user interaction was received in response to the daily interaction prompt, and (viii) transmit a daily update message to a second client device associated with the caregiver, including an indication of whether any user interaction was received.