Real-Time Sensitive Data Detection in Communication Platforms
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Solution Overview
Problem
Current digital communication tools lack the ability to intelligently detect sensitive information as it is being typed and securely contain it within a communication or messaging platform, leading to risks of data leakage and non-compliance with data protection regulations.
Innovation Solution
The system detects sensitive information in real-time as users type messages and automatically contains it within a secure module with an expiration time window, using AI engines, similarity matching, and sensitivity indicators to identify and manage sensitive data.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Productivity
If organizations use existing third-party communication platforms, then communication and collaboration efficiency is improved, but data security and privacy protection deteriorate due to risk of sensitive data leakage
Solution Approach 1:
The patent introduces an intermediary sensitive data detection system that sits between the user and the communication platform. This intermediary automatically detects, flags, and manages sensitive information in real-time during communications, allowing organizations to use efficient third-party platforms while maintaining data security through automated mediation and control of sensitive data flow.
2Reliability
If organizations implement rigid safeguards such as automatic deletion of chat history, then data security is improved, but usability and collaboration efficiency deteriorate
Solution Approach 1:
The patent applies local quality by implementing selective and targeted security measures rather than blanket restrictions. The system identifies and protects only the specific sensitive information that requires protection, while leaving the rest of the communication history accessible and usable. This localized approach to security maintains usability while protecting critical data.
Solution Approach 2:
The system implements self-service by automatically detecting, classifying, and managing sensitive data without requiring user intervention or rigid manual safeguards. The automated detection and management mechanisms work in the background, providing security while maintaining natural communication flows and usability.
3Reliability
If organizations design their own internal communication tools, then data security control is improved, but cost and resource requirements deteriorate
Solution Approach 1:
The patent extracts the sensitive data detection and management functionality as a separate, standalone system that can be integrated into existing communication platforms. This extraction allows organizations to maintain their current communication tools while adding security capabilities through the integrated detection system, avoiding the need to build entirely new internal communication tools.
4Reliability
If organizations use automatic deletion of chat history every 24 hours, then sensitive data protection is improved, but information retention and reference capability deteriorate
Solution Approach 1:
The patent applies local quality by implementing selective retention policies where sensitive information is automatically deleted after the expiration window, while non-sensitive communication history is preserved. This allows organizations to retain useful information for reference and collaboration while automatically protecting sensitive data through targeted deletion of only the sensitive portions.
Data Source
AI summary
Systems and methods for intelligent detection of sensitive data are disclosed. A sending device associated with a sending user account receives an input message via a communication interface. The sending device detects sensitive information in the input message by using a trained machine learning (ML) algorithm to analyze the input message based on a sensitive messaging profile associated with the sending user account. The sending device enables the sending user account to control one or more settings of the sensitive information. The sending device transmits the sensitive information according to the one or more settings to one or more receiving devices associated with one or more receiving user accounts.