Service Information System Using Sensor-Based Congeniality Matching
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Solution Overview
Problem
Existing service information systems require significant user information and impose a burden on both users and service providers, particularly when considering congeniality for multiple users, leading to inefficiencies in service matching.
Innovation Solution
A service information providing system that utilizes sensor data to generate and store congeniality information, allowing for efficient matching of users based on their congeniality without requiring extensive user input, using a system comprising a storage unit, communication unit, and control unit to provide service provision information based on stored congeniality data.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Reliability
If user information is collected to determine congeniality for sharing services, then service matching quality is improved, but user burden and information requirement increase
Solution Approach 1:
The patent introduces sensor data as an intermediary medium to indirectly assess user congeniality without requiring direct user information input. Sensors detect physiological and behavioral parameters (heart rate, temperature, movement patterns) that reflect user states and interactions, serving as a mediator between users and the service matching system. This allows the system to evaluate congeniality through objective sensor measurements rather than subjective user-provided information.
Solution Approach 2:
The system enables self-service by automatically collecting and analyzing sensor data without requiring active user participation or information provision. Users simply need to wear or carry sensors during service usage, and the system autonomously processes the data to generate congeniality assessments. This eliminates the burden of manual information input while maintaining reliable matching quality through continuous automated data collection and analysis.
2Reliability
If congeniality information is collected for multiple users, then service provision quality is improved, but processing burden on service provider increases
Solution Approach 1:
The patent extracts only the essential congeniality-related features from sensor data, focusing on key parameters such as physiological states and interaction patterns rather than processing all available sensor information. By selectively extracting relevant features for congeniality assessment, the system reduces processing complexity while maintaining service provision quality. This extraction approach filters out unnecessary data elements and concentrates computational resources on the most informative aspects of user behavior and state.
Solution Approach 2:
The system performs preliminary processing of sensor data during service usage, continuously collecting and pre-processing congeniality information in real-time rather than analyzing all data after service completion. This preliminary action includes ongoing detection, filtering, and initial analysis of sensor streams, which prepares processed information for faster subsequent matching decisions. By performing processing incrementally during service delivery, the system avoids large-batch processing burdens while maintaining up-to-date congeniality assessments.
Data Source
AI summary
The problem relates to a service information providing system that is capable of fulfilling various service requests on the basis of obtained congeniality information of sharing service users without imposing a burden on each user and a sharing service provider, and relates to a control method thereof. A service information providing system operated by a service company that provides a service to a plurality of users who shares the same space in the same time zone, the service information providing system comprising: a storage unit that stores congeniality information indicating congeniality between a plurality of users, the congeniality information being generated on the basis of sensor data obtained by sensing the plurality of users who is using a service; a communication unit that receives a service request from a user; and a control unit that performs control in such a manner that on the basis of congeniality information of congeniality of the user to other users, the congeniality information having already been stored in the storage unit, service provision information corresponding to the service request is provided through the communication unit.