Automated Item Assistance System Using Sensor Identification
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Solution Overview
Problem
Users face difficulties in obtaining, maintaining, and tracking manuals for various items present in their geographic locale, such as home or business premises, as manuals are often lost, misplaced, or unavailable, and existing solutions do not efficiently automate the process of identifying and providing assistance for these items.
Innovation Solution
A method and system that utilize sensors and computing devices to identify items within a geographic locale through signals and provide end-user assistance, including manual retrieval and storage, using a computer program product that receives signals indicative of item presence and obtains corresponding assistance.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Reliability
If manual management methods are used to track and retrieve item documentation, then users can access manuals for items, but users face difficulties in obtaining, maintaining, and tracking manuals as they are often lost, misplaced, or unavailable
Solution Approach 1:
The system enables automatic identification of items within the geographic locale using sensors and computing devices, and automatically retrieves and provides corresponding manuals without requiring manual user intervention. The system serves itself by autonomously detecting items and obtaining their documentation, eliminating the need for users to manually search for and manage manuals.
Solution Approach 2:
The patent replaces the mechanical manual management process (physical copies of manuals being stored, retrieved, and tracked) with an electronic/digital system. Sensors detect items and the computing device automatically obtains digital manuals from remote locations, substituting the mechanical handling of physical manuals with electronic detection and retrieval processes.
2Extent of automation
If automated sensor systems are implemented to identify items and provide assistance, then manual retrieval and storage is automated, but device complexity increases
Solution Approach 1:
The computing device performs multiple functions: it receives signals from sensors, identifies items based on those signals, obtains manuals from remote locations, and provides assistance to users. This multi-functional approach consolidates what would otherwise require separate systems into a single device, managing complexity through functional integration.
Solution Approach 2:
The system uses sensors as intermediaries between the physical items and the computing device. The sensors detect items and transmit signals that enable the computing device to identify and retrieve corresponding manuals, acting as a mediator that bridges the physical and digital domains without requiring direct complex interaction between all components.
Data Source
AI summary
An apparatus, device, method, computer program product, and system that obtains an end user assistance for an identified item within a geographic locale.