Sequence Builder Interface for Cross-Platform Action Integration

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Solution Overview

Problem

Conventional systems face inefficiencies due to disconnected platforms, rigid API pipelines, and incompatible software components, leading to inefficient data integration, delayed reactions, and excessive user interface navigation across multiple computing systems.

Innovation Solution

A graphical user interface for intuitively generating digital action sequences across multiple platforms, allowing users to select pre-matched event triggers and platform actions through a centralized sequence-builder-user interface, enabling flexible integration and real-time data processing.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Adaptability or versatility

If conventional systems use separate API calls for each computing system, then data integration can be achieved, but system complexity and time consumption increase significantly

Engineering Contradiction:
Improvedata integration capabilityVSAvoidAPI pipeline structure
Core Design Contradiction:
Adaptability or versatilityVSDevice complexity

Solution Approach 1:

The patent implements a universal event subscription mechanism that can handle multiple computing systems through a single interface. Instead of requiring customized API calls for each system, the solution uses a standardized event subscription approach where a single event subscription can receive events from multiple sources (CRM systems, marketing automation platforms, e-commerce platforms, etc.), thereby reducing the number of API calls and simplifying the integration architecture.

Inventive Principle:
Principle #6Universality (Multi-functionality)

Solution Approach 2:

The patent introduces an event subscription service as an intermediary layer between different computing systems. This mediator receives event subscriptions from clients and publishes events from multiple computing systems to a standardized endpoint, eliminating the need for direct customized API calls between each system pair and reducing overall system complexity.

Inventive Principle:
Principle #24Intermediary (Mediator)

2Productivity

If conventional systems use scheduled data requests, then data can be retrieved, but real-time responsiveness is lost due to predetermined intervals

Engineering Contradiction:
Improvedata retrieval capabilityVSAvoidreal-time reaction speed
Core Design Contradiction:
ProductivityVSSpeed

Solution Approach 1:

The patent reverses the periodic action approach by implementing event-driven continuous monitoring. Instead of periodically requesting data at predetermined intervals, the system continuously listens for events and immediately processes them when they occur, eliminating the delay inherent in scheduled requests while maintaining data retrieval capability.

Inventive Principle:
Principle #19Periodic action

Solution Approach 2:

The patent implements a feedback mechanism where the system immediately responds to events as they occur. When an event is detected from any computing system, the event subscription service publishes it in real-time to subscribed endpoints, creating a feedback loop that ensures immediate responsiveness rather than waiting for the next scheduled data request interval.

Inventive Principle:
Principle #23Feedback

3Ease of operation

If conventional systems implement multiple independent graphical user interfaces, then each computing system can be controlled, but user navigation complexity and time consumption increase

Engineering Contradiction:
Improvesystem control capabilityVSAvoidcross-interface navigation time
Core Design Contradiction:
Ease of operationVSLoss of time

Solution Approach 1:

The patent merges multiple independent graphical user interfaces into a single unified interface. The event subscription service provides a single user interface that allows users to subscribe to events from multiple computing systems and manage all integrations in one place, eliminating the need to navigate between separate interfaces for each system and reducing the time required to configure and monitor integrations.

Inventive Principle:
Principle #5Merging (Combining)

Data Source

PatentUS11853537B2Providing a sequence-builder-user interface for generating a digital action sequence
Publication Date: 2023.12.26 QUALTRICS LLC
  • US11853537B2 patent drawing
  • US11853537B2 patent drawing
  • US11853537B2 patent drawing

AI summary

The present disclosure relates to systems, non-transitory computer-readable media, and methods that provide a graphical user interface for intuitively generating digital action sequences across one or more digital platforms. For example, the disclosed systems generate graphical user interfaces with tools to construct digital action sequences of platform actions performed based on event triggers. To facilitate building such digital action sequences, in some cases, the disclosed systems provide data for digital-action-sequence templates for easy selection of pre-matched event triggers and platform actions or tools to mix-and-match combinations of specific event triggers and platform actions. By providing such intuitive tools in a centralized graphical user interface, the disclosed systems can connect events across multiple platforms or across disconnected components of a single platform. Indeed, in certain implementations, the disclosed systems provide a low-code/no-code graphical user interface for selection of a multitude of different digital action sequences and in myriad different configurations.