Automatic Sequential Review Elicitation System

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Solution Overview

Problem

Existing web platforms face challenges in efficiently gathering and processing user feedback on user-authored content, leading to inconsistent quality and increased administrative workload due to the lack of automated review processes.

Innovation Solution

Implementing an automatic sequential review elicitation system that allows users to provide feedback on publications, which automatically selects additional content for review, aggregating feedback, and reducing administrative burden through automated data processing and storage.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Productivity

If manual review processes are used for user-authored content, then review quality can be maintained through human judgment, but administrative workload increases and processing speed decreases

Engineering Contradiction:
Improvereview processing speedVSAvoidautomated review system complexity
Core Design Contradiction:
ProductivityVSDevice complexity

Solution Approach 1:

The review system is segmented into multiple independent modules: an automated review module that handles initial content analysis, a selection module that identifies additional content for review, and a feedback aggregation module. This segmentation allows the system to process reviews efficiently while maintaining manageable complexity through modular design.

Inventive Principle:
Principle #1Segmentation

Solution Approach 2:

The system performs preliminary automated analysis of user-authored content before human review is needed. The automated review module pre-processes content by analyzing text, images, and other media for potential issues, so that human reviewers only need to handle content that requires their judgment, thereby increasing overall processing speed.

Inventive Principle:
Principle #10Preliminary action

2Reliability

If more user feedback is gathered manually, then content quality improves, but time consumption and administrative burden increase

Engineering Contradiction:
Improvecontent qualityVSAvoidreview time
Core Design Contradiction:
ReliabilityVSLoss of time

Solution Approach 1:

The system enables self-service review mechanisms where users automatically contribute to the review process. When content is flagged or rated by one user, the system automatically selects additional related content for review and presents it to other users, creating a self-sustaining review ecosystem that improves content quality without requiring dedicated administrative time.

Inventive Principle:
Principle #25Self-service

Solution Approach 2:

The system implements continuous feedback loops where user reviews and ratings automatically trigger selection of additional content for review. This feedback mechanism ensures that content quality is continuously improved through aggregated user feedback, while the automated selection process eliminates time loss associated with manual review scheduling and coordination.

Inventive Principle:
Principle #23Feedback

3Productivity

If automated review systems are implemented, then processing efficiency increases, but system complexity and development cost increase

Engineering Contradiction:
Improvereview processing efficiencyVSAvoidsystem complexity
Core Design Contradiction:
ProductivityVSDevice complexity

Solution Approach 1:

The automated review system is designed with universal components that can handle multiple types of content (text, images, videos) and multiple review criteria through a single integrated platform. The selection module and feedback aggregation module serve multiple functions, reducing overall system complexity while maintaining high processing efficiency across different content types.

Inventive Principle:
Principle #6Universality (Multi-functionality)

4Productivity

If sequential review elicitation is used, then more review information is gathered quickly, but network traffic and data communication load increase

Engineering Contradiction:
Improveinformation gathering speedVSAvoidnetwork energy consumption
Core Design Contradiction:
ProductivityVSLoss of energy

Solution Approach 1:

The system uses periodic action by implementing batch processing for review elicitation. Instead of continuously querying users for reviews, the system periodically aggregates feedback and selectively requests additional reviews based on accumulated data patterns. This periodic approach maintains quick information gathering while significantly reducing network traffic compared to continuous real-time review collection.

Inventive Principle:
Principle #19Periodic action

Data Source

PatentUS11842355B2Automatic sequential review elicitation
Publication Date: 2023.12.12 EBAY INC
  • US11842355B2 patent drawing
  • US11842355B2 patent drawing
  • US11842355B2 patent drawing

AI summary

Some embodiments may provide a method and a system for receiving, from a first user, a first evaluation indication with respect to a first publication, and in response to receiving the first evaluation indication, automatically initiating a secondary evaluation process comprising automatically selecting a set of publications including at least a second publication, presenting a first user interface affordance to elicit a selection indication indicating a publication from among the set of publications, receiving a selection indication indicating the second publication, and in response to receiving the selection indication, presenting a second user interface affordance to elicit a second evaluation indication with respect to the second publication.